Privileged Access Management Technical SME – Salary £40,000 to £60,000  

We have a superb opportunity for a tech-minded proactive IT professional to join our fast-growing Global Cyber Access Security Team in Norwich as a Privileged Access Management – Subject Matter Expert. It's an exciting time for the team as the service is rapidly changing, so you'll have an opportunity to creatively influence the change of this critical service!

Protecting our customers’ data is essential to delivering our commitments to them. This role, within our critical and fast-growing Privileged Access Management team, is a key part our evolving global Cyber Security armory.

You’ll be supporting our CyberArk tool and processes. CyberArk is a highly regarded security tool and is being rolled out across all Aviva markets and key applications. This role will give you the chance to create relationships with global colleagues and develop your technical skills by building knowledge of Aviva's global applications, whilst gaining highly marketable skills and qualifications.
 

A bit about the job:

• Ensure our critical global service is sustainable and secure, investigating and remediating service or security issues as agreed with our customers and suppliers

• Superb communication skills and is comfortable dealing with people at all levels from various technologies

• A planned, organised approach with tremendous proactivity and initiative

• Keep the service running efficiently by looking after incidents and service requests, spotting trends for continuous improvements

• Perform user administration in accordance with our Group security standards to ensure that passwords are accessible to appropriately authorised users only

• Implement necessary configuration changes to meet the needs of the business without affecting existing production services

• Encourage and advise technical support and application management teams to assist in the onboarding of new systems, building the service

• Support the evolution of the design, development and maintenance of security standards and controls

• Provide out of hours callout and support for change delivery (on a rota basis, approximately 1 week in 4.  Standby and callout payments will apply)

Aviva uses “smart-working”, and the person in this role is based within Norwich.

Skills and experience we’re looking for:

• Hold CyberArk Defender & Sentry certifications

• Administering and supporting global CyberArk implementations (EPV, PSM, CPM, PTA, PVWA, AIM).

• Programming/scripting & Automation (e.g. PowerShell).

• Active Directory administration and operations.

• Windows & Unix infrastructure support and/or application development.

What you’ll get for this role:

• Salary £40,000 to £60,000 (depending on location, skills, experience, and qualifications)

• Generous pension (starting level Aviva contributes 8% when you contribute 2%)

• Eligibility for annual performance bonus

• Family friendly parental and carer’s leave

• 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for Aviva products

• Brilliant flexible benefits

• Aviva Matching Share Plan and Save As You Earn scheme

• 21 volunteering hours per year