Ingredion is hiring a Principal Technical Service Technologist to provide technical support and expertise to customers for a broad range of food & beverage applications. The Principal Technical Service Technologist will support our Eastern Region and National Accounts team in the US/Canada region, in new product development and creating customer valued solutions. The Principal Technical Service Technologist will be responsible for developing/preparing food formulations and prototypes for various customer and business initiatives on a pilot plant and lab bench top scale utilizing Good Manufacturing Practices.  They will also perform research related duties as needed or assigned, support internal and external customer request; execute on analytical testing as well as document and prepare technical reports with guidance from manager. 

Core Responsibilities:

• Understand packaged food markets and trends in different application segments
• Understands internal and external customers’ technical needs and supports Go-To-Market teams.
• Leads and supports prototype development & application tests
• Support Customer & Business Development projects and initiatives
• Learn, utilize, and strengthen understanding of the function of our products and how they interact with other ingredients in a range of applications
• Responds to customer needs; proactively in seeking external knowledge to improve own understanding and work output. Generate and makes valuable data available to others. Identify formulation challenges, solve problems, and develop new, innovative ideas.
• Utilizes project management skills to manage and prioritize work, executing work packages & project plans according to shifting goals to align with business needs. Understands project priorities and workload to balance multiple demands and deliver projects on time.
• Brings new technologies and solutions to customers by connecting and collaborating with internal and external customers.
• Collaborates closely with our Sales, Business Development, Marketing, and Global Applications teams as well as with individuals on our CSPI Team
• Collaborates directly with customers via phone, face-to-face meetings, presentations, and at trade shows to develop new and creative food concepts, solutions, and product introductions.

Qualified Candidates will have:

• Bachelor’s degree in Food Science, Chemistry or related scientific field (e.g. Engineering, Nutrition, Food Technology) with 4+ years of product development experience preferably in human foods.
• Knowledge of common food processes, food ingredient functionality and ingredient interactions such as starches, hydrocolloids, fats, proteins etc., is a plus.
• Ability to formulate products across a range of food categories
• Demonstrated analytical and problem-solving skills required for formulation development, optimization, and troubleshooting
• Previous laboratory pilot plant & bench top experience in a research food laboratory/product development environment is a plus.
• Excellent written and oral communication skills. Demonstrated ability to write comprehensive technical reports and deliver technical presentations
• Ability to work independently with limited supervision.
• Excellent planning and organizational skills.
• Ability to work with cross-functional teams.
• Ability to travel up to 30%

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.