Job Description:

Our mission is to enable Fidelity application development to go faster. Modern computing paradigms, cloud computing and open source software offer tremendous potential to accelerate development and drive down costs. The organization brings together Architecture, Infrastructure, Development Tools, Security, Operations and Program Office functions to work together in agile, delivery-oriented teams to build/configure/sustain internal and external cloud platforms with development ecosystems.  

We are looking for a self-driven engineer to help scale our public cloud presence. This SRE team is responsible for delivering scalable solutions to provide observability across the enterprise.  Our aim is to enable teams across the enterprise get the right signals and use them in the best way to better operate and optimize their systems and applications. Team members are the experts on the current and future capabilities characterizing the health and state of the enterprise’s platforms and applications. The team comes from diverse technical backgrounds, and the responsibilities provide opportunity for a variety of challenges that require engineers to work on software and systems challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. As a Site Reliable Engineering in the Cloud domain, you will have the opportunity to shape the cloud operations that support over 30 million investors and their financial futures.

The Expertise and Skills You Bring  

Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master’s degree a plus

3+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale.

Hands-on experience with Public Cloud environments, preferably AWS and Azure. Certifications a plus.

Hands-on experience with container orchestration, preferably with Kubernetes

Hands-on experience with configuration management and automation tools preferably Ansible

Deep practical knowledge and experience developing solutions using languages like Python, Javascript, or Go

Collaboration and Relationships – Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner, building and maintaining effective relationships

Solid understanding/experience of networking, virtualization, storage, containers, and serverless

Experience with Linux systems, ideally with experience in systems administration

Experience managing systems using infrastructure as code tools (cloudformation, IAM, ARM, Terraform, Chef, …)

Experience operating and/or utilizing modern observability tools at scale (Prometheus, Grafana, ELK, Jaeger, OpenTelemetry, fluentD, fluentBit, OpenTracing, Datadog, Splunk, etc…)

Proficiency with CI/CD tools, especially Jenkins

Ability to triage, execute root cause analysis, and be decisive under pressure

Experience managing and interpreting large datasets using query languages and visualization tools

Ability to think in systems and apply technical and non-technical problem solving

Experience with Enterprise IT asset management or other related practices

Proficient communication skills with an ability to reach both technical and non-technical audience

A self-starter who actively challenges the status-quo with curiosity and courage to ask “Why?” and “What if…?”

Desire to call yourself a Site Reliability Engineer and a commitment to reducing toil

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.