Principal Business Analyst

Principal Business Analyst | Dunstable | Permanent

We have an exciting opportunity for a Principal Business Analyst where you will lead a small team of analysts who work across a portfolio of projects. Would you like to work on some innovative projects? Are you an experienced business analyst who loves solving customer problems? Are you able to run workshops to stakeholders at all levels? If yes, then we’d love to hear from you!

About the role:

The Principal Analyst’s primary role is to deliver analysis services across Whitbread, in support of the Operating Model Development, Architecture and Delivery teams.

The role is also responsible for supporting the Analysis Practice Manager in defining and implementing improvements to the standards and processes that the team operate to and maturing the analysis capability as an asset for Whitbread.

In addition, the role is responsible for developing and managing the efficient and effective use of analyst resources and building strong working relationships across our stakeholders.

What you’ll be doing:

Development and maintenance of business models (e.g. capabilities, processes, customer/employee journeys) within one or more Architecture Forums (Domains)

Delivery of strategic analysis within one or more Architecture Forum (Domains) to help shape the Technology Roadmap

Delivery of analysis services (e.g. Requirements Definition) across initiatives on the IT Workplan

Line management and development through coaching and mentoring of a small team of Business Analysts of varying levels of experience

Day-to-day management and co-ordination of external analysis partners used to supplement the team

Peer review of Analysis deliverables (e.g. Requirements Definition) and solution designs

Definition and implementation of initiatives to mature Analysis capabilities and improve standards and ways of working; includes contributing to BADAF, our informal Analysis, Data & Design community of Practice

What you’ll need:

Experience of leading and developing teams of business analysts

Experience of running workshops and presentations at “C” Level

Experience of driving operating model change across analysis teams

Experience of managing activities that support full project life cycle implementations, including those of a large complex nature

Understanding of business (and data) modelling techniques and approaches to capturing requirements

Whitbread is an inclusive employer. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We welcome your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as gay, lesbian, bi-sexual, trans sexual, non binary or use another term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.