Overview

Supports the execution of a specific IT process (i.e. Communications, Vendor Management, Asset Management, Telecommunications, Business Applications, Service Delivery, etc.) in response to business needs and requests.  Role gathers and interprets data, defines, monitors, and coordinates processes and process documentation (process flows), drives standardization.  Can resolve transaction / data/ process discrepancies. Identify, monitor, and coordinate activities and/or KPIs.  Helps to determine opportunities to automate, streamline, and standardize data and or processes. 

Specialized Skills and Technologies

• Data Security Strategies, Controls and Best Practices 
• Data Loss Prevention
• Insider Threat Analysis and Prevention
• Data Security Classification
• Azure Data Security
• Cloud based technologies

Primary Responsibilities

• Gather and analyze data
• Interpret gathered data
• Submit reports to the relevant department heads and management
• Find patterns and trends in the analyzed data
• Help management and other teams achieve business goals and needs
• Establish new data gathering and analysis techniques within the organization
• Formulate procedural manuals for departments
• Track and reconcile data
• Develop tools in support of the functions
• Collaborate cross-functionally to enhance overall delivery of team
• Supports the execution of a specific IT process (i.e. Vendor Management, Asset Management, Telecommunications, Business Applications, Service Delivery, etc.) in response to business needs and requests.
• Produce and analyze data, reports with commentary.
• Analyze and interpret information for planning and control purposes.
• Define, track and monitor KPIs

Additional Primary Responsibilities

• Support and communicate across different business functions
• Drive improvement
• Identify and mitigate risks
• Perform other duties as assigned and contribute to the success of the department and function at Southern Glazer’s Wine & Spirits.
• Assist in determining opportunities to redesign ETP processes to achieve better results
• Assist in determining opportunities to automate ETP processes and functions
• Communicate systems and procedural changes to end users through excellent written and oral communications
• Support the education and training of end users, working to increase end user proficiency and adoption of implemented solutions
• Understand, communicate, and reinforce standard process concepts and methodology within the ETP organization
• Supports communications, meetings, and other collaborations as appropriate to effectively perform work and to understand, resolve, and/or mitigate risks, obstacles, issues, and conflicts

Minimum Qualifications

• Bachelor’s Degree
• 3+ years leading medium to complex systems development multi-million-dollar projects at one time
• Critical thinker
• Analytical/ ID key interdependencies
• Influencer
• Results -oriented
• Bachelor’s Degree
• 3+ years leading medium to complex systems development multi-million-dollar projects at one time
• Critical thinker
• Analytical/ ID key interdependencies

Agile Delivery Values

• Openness – Team and stakeholders agree to be open about all work and challenges
• Commitment – Personally commit to achieving the goals of the team
• Respect – Respect your team members to be capable and independent
• Courage – You have courage to do the right thing and work on tough problems
• Focus – Everyone focus on the work in the sprint and the goal of the scrum team.  Rise and fall as a team

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.