Overview

The Principal Administrator MDM is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Principal Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support.

Specialized Skills and Technology

Experience in Implement and maintain infrastructure for Informatica tools like PIM/Product 360, IDQ, 

ActiveVOS, Media Manager, Axon, EDC, PowerExchange and PowerCenter

Experience in Install and Configure Informatica tools PIM/Product 360, IDQ, ActiveVOS, Media Manager, 

Axon, EDC , PowerExchange and PowerCenter

Experience in administrative tasks like migrating objects from one environment to other environments, 

creating connections, maintaining repositories for Informatica tools

Maintenance and Monitoring scripts for Informatica server like Backup, Start-up and stop service, logs etc.

On-call support for trouble shooting and resolving issues in Production

Experience in install, configure and maintain Informatica applications on Linux/Unix OS

Experience in working with Database administrator to troubleshoot any problems

Extensive experience in upgrading, patching to keep the systems up-to date

Experience in system recovery in the event of system failures

Advanced knowledge of shell scripting 

Advanced SQL skills

Experience in cloud environments like Azure and AWS

Primary Responsibilities

6+ years experience

Stay current on supported technologies through various training opportunities

Identify opportunities to enhance processes, procedures and policies relating to administrative function

Participate in on call rotation

Provide accurate and timely updates to work

Improve the service offered to our business partners

Proactively work on continuous improvement by identifying cost reductions and productivity 

improvements

Create measures for successful execution, including policies, processes, procedures, and controls

Implement, enforce, and improve policies, processes, procedures, and controls 

Maintain system landscape documentation

Ensure effective administration of, and compliance with, all internal processes, procedures, and controls

Communicate effectively up and down the organizational hierarchy

Implement continuous improvement measures and initiatives

Monitor and work on issues

Research, evaluate and recommend applications 

Monitors, troubleshoots, and maintains systems / hardware / software and uses remote monitoring tools

Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to 

malfunctions

Provide coaching and mentorship of team members and peers

Partner with engineering team to develop turnover documentation for steady state support 

Make recommendations to enhance processes, procedures and policies relating to administrative function

Act as an escalation point to team members when manager is not available

Minimum Qualifications

Bachelor's or technical degree in related field or equivalent experience

3+ years’ experience in Infrastructure administration as it relates to the hardware and software 

components that align to technologies supported at Southern Glazers

Excellent verbal / written communication skills

Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts

Strong ability to combine information or data to find relationships among seemingly unrelated events

Self-starter / motivated

Delivers results

Changed agent

Strong attention to detail

Ability to diagnose when a system or environment has a problem, issue or fault and resolve

Ability to create, read, analyze, and interpret technical diagrams and written procedures

Strong team player who can work across multiple functions

Familiarity with ITIL concepts

Agile Delivery Values

Openness – Team and stakeholders agree to be open about all work and challenges

Commitment – Personally commit to achieving the goals of the team

Respect – Respect your team members to be capable and independent

Courage – You have courage to do the right thing and work on tough problems

Focus – Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Physical Demands

Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine

Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping

May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.