About the role:

A fantastic opportunity for a Solution Architect / Presales Consultant has risen for a bright individual. You will be responsible for evaluating and understanding the requirements of the customer and translating them into ‘best of breed’ solutions. This role is customer facing, acting as a thought leader and delivering quality customer focused solutions that beat our competition and exceed our customers’ expectations.

Presales has a key role in building the future, supporting our sales teams in leading the development of compelling, innovative, cost competitive and repeatable proposals.

What you will do:

• Take responsibility for the performance and quality of output to support growth; ensuring timescales are met, pricing and technical designs are completed in line with business strategy and targets.

• Working directly on customer opportunities, attending customer meetings and developing high quality responses to their needs.

• Working directly on customer market advertisements, responding to tenders and pre qualifications, understanding requirements and defining solutions to provide compelling submissions.

• Provide subject matter expertise to bids, assuring quality of input and overall proposition for bids.

• To assist the Account Manager and/or Bid Manager with the technical qualification of a new business opportunity or prospect, or with a complex requirement within an existing customer account, to ensure that it aligns with Capita target markets, portfolio, delivery and lifecycle services capability.

• Drive the simplification and standardisation of processes, tools and associated documents supporting the bid cycle.

• Ongoing vendor alignment to capture, latest releases, updates, pricing and technology roadmaps.

• Maintaining skills by way of attending seminars, courses and self-study, relevant to current business strategy.

• Attainment and retention of appropriate recognised industry and vendor qualifications.

What we are looking for:

• Proven presales experience, leading development of innovative and efficient proposals which achieve demonstrable success.

• Confident and personable with strong inter-personal skills, able to communicate effectively and compellingly at all levels of an organisation, through a variety of different methods (including verbal, written and presentation).

• Experience designing unified communications solutions including voice, video, and SIP.

• Experience designing some or all of Microsoft Teams/ Direct Routing, Gamma Telecom / Cirrus, Cisco Unified Communications, and/or contact centre technologies.

• Knowledge of leading customers from on-premise voice and UC to cloud-hosted UC

• A strong team player across the related internal business functions

• Exemplary presentation skills with experience of presenting to a variety of levels within the IT .

• Full UK driving license, flexible, able to travel, and stay away from home when required.

About Us:

About Trustmarque
 
Our team at Trustmarque deliver customer-centric IT solutions for businesses to enable smarter, more effective working and have long-standing relationships in the public and private sectors including manufacturing and retail, financial services, Government, NHS and education. They provide solutions and services that cover data management, insights and analytics, asset management and managed support, cyber security, consulting and projects, procurement and licensing. Trustmarque is a top tier partner for leading technology vendors, including Microsoft, Cisco Dell Technologies, VMware and Proofpoint

They are part of Capita Plc, a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions.