What's the role about?

John Lewis is here to inspire, delight and assure Britain’s shoppers in those moments that matter throughout life, and our Trading, Customer and Channel (Online and Retail) teams are right at the heart of that customer experience. Collectively, and collaborating with Partners in other teams, Partners in this directorate will be responsible for designing and delivering a transformation of our propositions, both in store and online, to restore our profitability and elevate our customer service.

As a Paid Search Manager you will lead our app marketing strategy and supplier funded campaigns performance. You will also own the quality of our marketing product feeds, and lead on PPC special projects. You will be a senior member of the team, working closely with two peers in a team of 10, and reporting into the PPC team lead.

* Please note this role is internally known as PPC Manager

What will you be doing?

• You will be responsible for the app marketing plan, working closely with PPC execs and the Product teams to achieve acquisition goals.

• You will lead supplier funded campaigns strategy and execution, as well as unlocking incremental supplier partnership opportunities.

• You will work closely with our feeds platform provider to ensure best possible feeds setup and platform utilisation. You will lead feeds optimisation and experimentation.

• You will be our go-to person for PPC automation, testing roadmap, and PPC projects.

• You will work closely with the PPC team leader and the large in-house PPC team, and the broader digital & social teams, and marketing teams.

What you’ll have:

• Paid search expert with demonstrable experience managing enterprise level accounts across Search, Shopping and App; bid optimisation tools and creating strategy

• Proven track record of feed optimisation from methodology to processes and tools.

• Experience of creative thinking, delivering inspiring and relevant content whilst managing data

• Experienced knowledge of the latest developments within paid search and experience of leading paid search teams, coaching and developing individuals

• Experience of multiple stakeholder management

• Experience of reviewing numbers and turning insights into actionable plans

What else could you bring?

• Demonstrable understanding of how digital marketing channels work and can influence customer engagement

• Strong online experience within retail

• Experience of acting as a consultant to stakeholders who need deeper understanding of the role of paid search

Creating a Business of Diversity & Inclusion.

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

* Although this role is predominately based at Victoria, should you be successful blended working can be discussed.

Additional Information:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time.

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