Store Manager

Location: Belfast

Pay: £21,800 - £22,700 pro rata plus great benefits

Contract: Permanent

Full training given

As a post office manager, you’ll be responsible for the whole post office operation. We’ll look for you to lead a team of post office clerks - inspiring and developing them to do deliver an incredible service to our customers and members. If you can bring a combination of post office experience we need, as well as amazing customer service skills, we can offer you a great opportunity to be part of a business that really does put people at the heart of its strategy.

What you’ll be doing as a post office manager: 

• develop, lead and inspire a team of post office clerks
• make sure the branch is compliant with operational policies and procedures
• report on balance, cash and sales
• plan and review branch resource requirements to meet customer needs
• drive commercial growth, engaging the team and communicating branch performance
• role model what great customer service looks like to our colleagues
• get involved within the local community
• support and build strong working relationships with colleagues in the food store
• help out within the store, particularly if there’s post office requirements 

Who can be a Co-op post office manager?

• previous experience of working in a post office
• a strong understanding of policies, regulations and procedures
• experience of working in a customer facing environment
• fantastic customer service and organisation skills 
• an approachable nature and motivated to deliver a great service
• a real passion for working with the local community
• flexibility to be able to support the food store when required 
• a track record in managing or supervising a team, but this isn’t essential

Why Co-op?

It’s an exciting time to join us as a post office manager, with new stores opening across the country, and big plans in place to spread our message of cooperation. We also offer a benefits package including:

· a competitive salary

· great holiday allowance

· discounts on Co-op products and services

· a pension with up to 10% employer contributions

Building an inclusive work environment

We’re actively building diverse teams and welcome applications from everyone. We want to build an inclusive environment, where everyone can celebrate their differences, contribute their best work and develop to their full potential.

We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. Find out more about Co-op people policies at coop.co.uk/peoplepolicies.

As part of your application, you’ll need to complete an online assessment. It will take around 20 minutes to complete this test.

We reserve the right to remove a vacancy before the scheduled closing date.