What you will do:

• Support the Portfolio / Programme Manager in ensuring the required level of PMO governance and control is integrated into the Portfolio / Programme to which you are assigned, in alignment with Capita’s best practice framework.
• Maintain a forecast of supply and demand across the Portfolio / Programme, which will include Project and Work/Change Order requests. You will also support capacity planning of delivery teams and 3rd Parties, tracking resource utilisation vs. allocation.
• Process project finances at project and Work/Change Order Level, analyse variances against forecast v actuals and ensure financial cover is maintained.
• Manage Work/Change Order processes, including ensuring accurate estimates of the required costs, timescales, deliverables and assumptions are produced by the relevant business area. 
• Ongoing management and monitoring of Risks, Assumptions, Issues, Dependencies (RAID) and lessons learned logs for your allocated Portfolio / Programme via regular engagement.
• Produce weekly status reports for management meetings and MI and reporting packs for executive board management meetings to facilitate fact-based decision making.
• Own the Quality Assurance of all Work Order products for your Portfolio / Programme and ensure rigour is applied in meeting the client’s requirements.
• Proactively embed best practice PMO service, system, processes, tools and templates into assigned Portfolios and Programmes.

Your experience will include:

• Experience in a Project Management / PMO environment working in a regulated industry such as banking or insurance is advantageous but other industry sectors will be considered.
• Proficient in principles, methods, techniques and tools for the effective management of P3O as well as experience in the practical set up and management of a PMO, including ongoing maintenance of the function.
• Experience of delivering complete PMO support for large Portfolios and Programmes. (e.g. with budgets in excess of £1m).
• Certification in a project management qualification is essential, such as PRINCE2 Practitioner or P3O.
• Advanced working knowledge of MS office applications including MS Word, Excel (e.g.  macros, data manipulation VLOOKUPs etc. for data analysis and reporting), PowerPoint, Outlook, Visio, SharePoint or Microsoft Teams.
• Project milestone planning and tracking experience would be desirable.
• Strong stakeholder management capability to Executive level combined with the ability to adapt communication styles to ensure the right outcomes are achieved.
• Ability to work to tight deadlines and schedules, whilst being methodical with good attention to detail and have exceptional organizational skills.

About Capita Regulated Services

At Regulated Services, we’re transforming the world of life and pensions, and mortgage services. We’re delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. Join us and discover better as you shape the future of regulated services. 

 What’s in it for you?

• A competitive basic salary.
• 23 days holiday (rising to 27) with the opportunity to buy extra leave 
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more  
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.  

What we hope you will do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. 

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. 

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.