About the role:

We're looking for a Platform Lead to join the ASOS Technology team to lead and own the capabilities within the Customer Marketing domain, enhancing our infrastructure, integrating new technologies and expanding our use of data to improve audience targeting and reporting of performance across marketing channels. This critical role is part of the departments leadership team and reports directly into the Platform Lead for Customer Marketing.

You will be at the heart of shaping how we obtain and use data to target customers with messaging across the ASOS experience. You’ll ensure we continue to build on our cloud infrastructure and 3rd party vendor technologies, improving our technical resilience and security of the platforms while enhancing the platform for users by enabling technical improvements that support us in driving value from investment on marketing tech, generating capabilities to improve how we target and enrich the experience for customers while looking to simplify the operations for messaging and content delivery.

You’ll be motivating and working closely with internal and 3rd party engineering Teams, Platform Leads, Product Owners & Architects. The role is empowered and ever-changing as you ensure they have the direction and support needed to build new features for our users on systems with high availability and at huge scale.

What you'll be doing:

• Building and leading your teams on delivery; seeking to bring out the best in all team members (both permanent and third party), aligning their responsibilities with their strengths and career goals, seeking high engagement, performance and retention.

• Work closely with other platform teams/ project management/ release management, which may be dependent on or impacted by changes in the platform scope or technical implementation. 
• Managing and owning a roadmap with clear milestones and dependencies that best balances the business and technology objectives. Working with your teams and other dependencies to align on delivery against those milestones.
• Being the recognised authority for your domain and technology approach. Identifying enhancements, innovations and continuous improvements within the platform, supporting the improvement in conversion, value, revenue, profitability and customer satisfaction, scalability, security and maintainability.
• Managing third party engagements, ensuring we have the right mix of permanent and third-party engineers in each area.
• Proactively monitor production performance to help guide future development and opportunities for technical or functional improvement. 
• Build and improve relationships with 3rd party suppliers. Ensuring we can maximise value from those partnerships.
• Collaborating with stakeholders and product managers to identify and understand problems to solve, continuously reviewing and prioritising roadmap and backlog items
• Own and continuously improve the delivery process, including testing, build and deployment and code quality. Embrace and advocate Agile ways of working in technology and the wider business team. 

Who we'd like to meet:

A credible influencer with a strong background in leading agile delivery and performance at scale, with experience of the following: 

• Working in a large and complex Technology department with a variety of technologies and agile way of working.
• A strong background in software delivery in a data driven environment who understands the Software Development Life Cycle having previously worked in Project Management / Agile Delivery roles.
• Strong stakeholder relationship management and influencing skills, proficient about understanding the range of stakeholders, customer and technical perspectives in all you do balancing complex and competing needs. 
• Strong financial/budget management experience  
• Experience in building and executing complex road maps with the ability to communicate strongly with both technical and non-technical audiences.
• Leading both internal and external teams and working with a combination of onshore/offshore/nearshore and remote working teams.   
• Experience working with Microsoft Azure cloud vendor
• Knowledge of Marketing Technology landscape desirable but not essential (CMS, DAM, CDP’s, CEP’s, ESP’s, Mobile Messaging etc.)

What's in it for you?

We will give you a competitive salary, bonus scheme, staff discount, sample sales and pension matching but also a fantastic bunch of flexible benefits that focus on your health, wealth & inner self for you and your friends and family. 

We are all equal!

We’re committed to creating an inclusive workforce.  We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence, because difference makes the world a better place.