Have you heard? Express Scripts is now part of Cigna. Together, we’ve got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that’s only the beginning. Read on to learn more about working with us.

Beginning on October 18th, all U.S. employees (including interns & co-ops) whose roles can only be performed onsite (managers designate these as worksite dependent) must be fully vaccinated or take an at-home self-administered COVID-19 test provided by Cigna twice each week before business-related travel, attending offsite Cigna-sponsored events, or work onsite at one of our owned or leased locations.

As a Data Entry Lead Representative you will be assisting leadership as a subject matter expert for a team of technicians passionate about helping patients obtain all new and refill prescriptions as well as provide support to other pharmacy groups based on business needs.

What you’ll do:

• Monitor work flow, assist with reassignments, manage daily reporting
• Handle escalations
• Review metrics and productivity of team and work with leadership to identify areas of concern and opportunities for improvement  
• Train, mentor, and provide expert assistance to team on technician processes

What you’ll need:

• High school diploma or GED required
• Pharmacy Technician license/certification preferred
• 2-4 years of relevant working experience
• Strong data entry skills and working knowledge of Microsoft Office
• Demonstrated leadership abilities
• Excellent communication skills
• Demonstrated ability to handle difficult conversations in a professional manner
• Ability to adapt in a dynamic work environment and make decisions with minimal supervision
• Advanced problem solving skills and the ability to work collaboratively with other departments to resolve issues

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a