People and Culture Specialist

Big Bank Funding. FinTech Thinking.

The Data and Architecture Office (DAO) was formed in 2020, bringing together some of the critical services which are used by all GBGFs into one organisation. Established to transform HSBC into a truly data-driven organisation by ensuring that every design decision has a built-in data consideration.  As DAO we will provide leadership that enables data and analytics to be a key driver of our business strategy. Working closely to develop partnerships with senior stakeholders and delivery teams all over the world to connect the business processes, data, products, services, and technology that underpin customer value and financial success.

Business area overview

What you will be doing;

The People and Culture Specialist will sit within the Chief of Staff team and will be pivotal in driving the execution of the Connect pillar of our HSBC Data Strategy. The role holder will take a key role in design and execution across a breadth of deliverables including operating model and organisation design, building community and collaboration across our data professionals and talent management initiatives. The holistic outcome for the Chief of Staff team is to drive mindset and behavioural change across our organisation to enable HSBC to become truly data-led.

The role holder will partner with colleagues within the Chief of Staff team and the extended DAO function to increase the organisational excellence of the function and raise the professional excellence of Data and Business Architecture practitioners.

Key responsibilities include:

• Design and implement components of the Data organisation operating model in conjunction with key stakeholders within DAO and the extended organisation.
• Support the drive towards community and collaboration; developing a community of data professionals who collaborate across boundaries and share best practice / experience to build skills and expertise.
• Define and implement Talent Management initiatives, in line with HR Guidance, that enable us to leverage our talent and provide clear career progression for our employees.
• Maintain the level 1 Product and Service catalogue for DAO and the extended data organisation.
• Collaborate with other members of the Chief of Staff team to progress broader initiatives including but not limited to; Academy & Learning (e.g. Data Literacy), Comms, Roles & Responsibilities definition and Job Family implementation.
• Define and deliver insights and metrics that monitor our execution progress against the Connect pillar of the HSBC Data Strategy.
• Identify opportunities for continuous improvement and raising the standards of excellence across our Data organisation.
• Support the execution of the operational cadence and integrity of the DAO function.

Leadership & Teamwork 

• Embracing Change & Innovation - A track record of delivering change which improves business effectiveness in sustainable ways.
• Achieving Excellence - Set and achieved challenging short, medium and long term goals which exceeded the standards in their field.
• Leading Self & Others – A flexible and adaptable management style with experience of developing yourself and others.
• Communicating and Influencing – Excellent written and spoken communication skills; an ability to communicate with impact across geographies and cultures, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
• Building Trusting Relationships - Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
• Making the Right Business Decisions – Results-orientated with a track record of making complex business decisions with authority, even in times of ambiguity, considering the potential long term risks and implications.
• Managing Customer Relationships – Experience of building and managing complex relationships with significant customers.

Qualifications

What you will bring to the role; 

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

• Previous experience within a Chief of Staff, Chief Operating Officer, Practice or Chief Administrative function.
• Familiarity with financial services organisations and more specifically HSBC’s structures, values, behaviours, processes and objectives.
• Awareness of our external operating environment – regulatory, political, competitors etc. and the influence / impact it has on our decision-making.
• Ability to distil and synthesis complex and varied data into actionable insights and recommendations.
• Evidence of promoting positive change in processes, procedures, products, services etc. to deliver financial, people or efficiency goals.
• Evidence of designing and implementing initiatives to increase professional excellence and capability across a breadth of roles within a matrixed organisation.
• Strategic imperatives and best practice relating to strategic human resource management and associated frameworks (desirable).
• Strong business acumen, judgement and expertise with an in-depth knowledge of organisational psychology and behaviour (desirable).
• Experience within the professional discipline of Data and / or Business Architecture with a strong understanding of the value it provides to HSBC (desirable).

This role will primarily be London based but some travel may be required.

Come Power a Business that Defines How to Power the World

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. 

Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.  

HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job Field

 : Technology

Primary Location

 : Europe-United Kingdom-Greater London-London

Schedule

 : Full-time 

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Job Posting

 : 23-Sep-2021, 17:26:58 

Unposting Date

 : 01-Dec-2021, 04:29:00