Shape better services as Trainee Pensions Administrator

Capita is looking for a Trainee Pensions Administrator to join our Pensions team, providing administration and telephony support to all clients. As a Trainee pensions administrator you will work within a team in the provision of full lifecycle administration services for all clients, scheme members and their dependents in line with service level agreements and in accordance with legislation, policy conditions, business rules and procedures and within the regulatory framework.

It’s your depth of administration and customer service experience, plus your passion for numbers which can make all the difference in our pensions team, who play an integral role within our employee solutions business area.   This role is a four months fixed term contract.

What you will do:

• Create and maintain consistent and accurate pension scheme records and events
• Work within set key performance Indicators and quality standards and to make every effort to achieve these
• Provide excellent customer service to all clients, members and third parties in line with service level agreements
• Complete all tasks using current work procedures
• Participate in and promote good team communication
• Undertake all relevant training courses to improve pensions and internal systems knowledge and capability

  What we’re looking for:

• Good numeracy skills with a GCSE Grade C or above (or equivalent to this) in Maths
• Experience with Microsoft packages including Excel and Word
• Excellent communication skills- both written and verbal
• Administration experience (desirable)

About Capita Employee Solutions

At Capita Employee Solutions (CES), we’re creating meaningful connections between organisations and their employees. We’re one of the largest employee benefits consultancies in the UK, supporting over 1,600 clients and more than 4 million company employees and pension scheme members. Our work involves redesigning, modernising and revolutionising the way companies offer pensions and benefits. Join us and discover better ways to engage with and value today’s employees. 

What’s in it for you?

• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.