Pensions Administrator

Contract Type: Permanent

Full time, 37.5 hours per week

Location: Working from home then once restrictions are lifted to be able to work from Darlington office one day per week

Job title:

Pensions Administrator

Job Description:

It’s your depth of administration and customer service experience, plus your passion for numbers which can make all the difference in our pensions team, who play an integral role within our Pensions Solutions business area.

What you will do:

• Create and maintain consistent and accurate pension scheme records and events
• Work within set key performance Indicators and quality standards and to make every effort to achieve these
• Provide excellent customer service to all clients, members and third parties in line with service level agreements
• Complete all tasks using current work procedures
• Participate in and promote good team communication
• Undertake all relevant training courses to improve pensions and internal systems knowledge and capability

What we’re looking for:

• Good numeracy skills with a GCSE Grade C or above (or equivalent to this) in Maths
• Experience with Microsoft packages including Excel and Word
• Excellent communication skills- both written and verbal
• Administration experience (desirable)

About Capita Pensions Solutions:

At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy, to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today’s employees.

What’s in it for you?

• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive