Delivering excellence as a Payroll Administrator at Capita HR Solutions:

We currently have a great opportunity for an experienced administrator to join our Payroll team based in Belfast. You would be working within an HR Service Centre providing a first class service to the employees within our client’s business.

To provide pro-active administration support in managing primarily Payroll operational activity in line with SLA targets for our clients. To be the first point of contact for Payroll administration within own function and work closely with the Payroll Controller with a view to assisting. 

What you’ll be doing:

• Being the first point of contact for Payroll administration within their specified team, liaising with all staff required.

• To quality check the work of the other team Administrators.

• To be the first point of contact if a query arises and escalate issues to Team Leader or Payroll Controller as appropriate.

• Answering and responding to queries in line with system script and relevant policies and procedures.

• Ensure all Productivity details are recorded accurately in line with the BA framework in a timely manner.

• Ensure all work is carried out to meet SLA’s / KPI’s and Shared Service Centre standards.

• Support Payroll Controller in their role stepping up as point of contact with client and customer needs.

• Be proactive in personal development, contributing fully with performance management and development processes.

Other tasks may be assigned to the role over time based on business need and following consultation with the post holder.

What we’re looking for:

• Strong administration skills

• Previous Payroll Administration Experience (Desirable)

• Good attention to detail

• Experiencing of multi-tasking and prioritising

• Excellent telephone skills

• Excellent communication skills - written and verbal

About HR Solutions

Capita HR Solutions helps employers to maximise the performance of their HR functions from core transactional services, through to complete organisational transformation. We meet the HR service needs of our clients by listening to the challenges they face and working with them to create an approach that suits their business, culture and people. From simple transactional services through to organisational transformation, we use a flexible approach to maximise the performance of HR functions and drive greater efficiency for businesses. Join us here and you’ll be transforming HR operations around the country.

What’s in it for you?

• A competitive basic salary

• 23 days’ holiday (rising to 27)

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you need any further information please contact Charlotte Powles charlotte.powles@capita.com

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.