Voigue is an established organization that handles various operations of leading businesses
What we are looking for:

• Fluency in English
• Excellent communicational skills
• Enthusiasm to learn and adapt to new technologies
• Strong IT skills
• Attention to details
• 1-2 years experience in in Healthcare Industry
• The ability to multitask is a must
• Ability to work in a fast-paced environment

 
Your Responsibilities:

• Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately.
• Update and work with EMR
• Make walk-in appointments.
• Schedule appointments via phone, or via electronic correspondence.
• Manage electronic worklists.
• Verify and update patient demographics.
• Verify visit account and insurance information and transfer to Registration if updates are needed.
• Communicate in a manner consistent with positive patient relations.
• Provide helpful assistance in anticipating and responding to the needs of all patients and family members.
• Collaborate with customers in planning and decision-making to result in optimal solutions.
• Remain calm under pressure and effectively deal with difficult people.
• Independently recognize, interpret, and evaluate situations and their level of urgency.

 
What's in it for you?

• An attractive remuneration package
• Learning and career development opportunities
• Comprehensive Training sessions
• Ability to work from home

 
Working hours: Australian business hours