Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.


That’s why we’re seeking an Operations Supervisor to join our sortation team.


PLEASE NOTE. THIS ROLE WILL BE NIGHT SHIFT WEDNESDAY - SATURDAY


Your responsibilities:

As an Operations Supervisor, your team will be looking to you for motivation, inspiration and constructive feedback. The kind of guidance that drives their productivity and desire to meet and exceed targets. Together, you’ll excel in maximising the efficiency of our growing, world-class Fulfillment & Operations network.

Our sortation department is a fluid, intentional, fast-paced environment. Therefore, you’ll need to be able to effectively operate in a high speed, high reward context. Your day-to-day responsibilities will include managing a parcel sortation operation. This will come alongside scheduling the effective movement of vehicles and ensuring accurate arrivals and departures, as well as supporting the daily management of departmental duties.

On a daily basis, you’ll carry out daily communication briefs with your team. We are looking to deliver stellar levels of customer satisfaction: you’ll need to ensure effective resourcing of your area. This will include the identifying training needs of your team.

Furthermore, you’ll remain committed to positive development of the personnel you oversee: you’ll deliver ongoing coaching as you encourage everyone to perform at their best. Continuous monitoring of overall department productivity will be key to your progress as a supervisor.

We’re looking forward to receiving your application preferably in English.

BASIC QUALIFICATIONS

The Right Candidate…

Has strong communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance and has the ability to develop subject matter expertise in all operations processes. You will need to be able to work with data, motivate employees to achieve the best, but most importantly have the ability to keep the customer at the heart of every decision you make.

· A solid understanding of the Inbound and Outbound dock management and sortation process is desirable
· You’re an excellent communicator (both written and verbal),
· GCSE Maths and English, grade C or above (or equivalent qualifications),
· You have a conscientious, dedicated approach; you’ll strive to meet or exceed departmental production goals,
· You possess a demonstrable problem solving, analytical ability,
· You’re willing and able to train and learn new skills,
· You’re able to handle long and short-term, varied and multiple tasks, while remaining committed in a fast-paced environment.

PREFERRED QUALIFICATIONS

Why Amazon?
Since our beginnings in 1995, Amazon has been pushing the boundaries of possible further and further. Whether it’s exploring successful new business lines, pushing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries.

Our journey to become the Earth’s most customer-centric company is one full of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do. Our employees move this business forward and hiring great people allows us to continually set records.

Come and join us in building our future!

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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