As the Operations Manager, you will have the opportunity to help lead the operations in one of the markets in Latin America. You will play a vital role in all aspects of the business, from creating the best possible exchange through best in-field operations, to launching new product offerings in your country. This role requires someone who can help the leadership create and drive strategy but also roll up their sleeves and get their hands dirty. You will be expected to help with all areas of the business, from administrative support, hiring, strategic thinking and general problem solving.

Responsibilities:• 

Assist the leadership in leading expansion plans for the market and shape the plan for launching new services while ensuring strong coordination with Government Relations, Marketing and Tech teams along the way• Work with relevant business owners and country General Managers to ensure world-class operational standards in areas such as user onboarding, customer service etc.• Work extensively with data dashboards to refine user experience, to monitor and report operating metrics to proactively identify areas of improvement and recommend and implement action plans• Partner with cross functional teams, using region specific data and insight to define changes, design experiments, and implement those changes across our product operations

Requirements:•

 4+ years of proven success in a similar role - management consulting, operations at a high-growth start-up, etc• Data-focused: Able to roll up your sleeves to pull and analyze the data. Understand what data is needed and scale across the region• Strong communicator: outstanding executive-level verbal and written communication skills, ability to clearly explain complex business problems and build business cases and quantitative models that will inform and influence our operations strategy• Entrepreneurship mentality: Must be a self-starter and leader that assumes the risks and rewards of running an innovative sustainable operation• Cross-cultural interpersonal skills: Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners• Passion for crypto and digital assets: We are trying to change an entire industry and it will take time. Passion is what gets you excited to come into work every morning• Experience with high-growth settings: comfort working in a high growth, constantly changing environment Working at Binance• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry• Fast moving, challenging and unique business problems• International work environment and flat organisation• Great career development opportunities in a growing company• Possibility for relocation and international transfers mid-career• Competitive salary• Flexible working hours, Casual work attire