CUSTOMER FOCUS:

·       Display the ability to work in a cross-functional capacity within Mars and outside Mars i.e. with vendors

·       Ensure all areas are neat, clean and organized, and filled to the correct capacity and that all styles and sizes are represented

·       Hold the team accountable to partner with merchandizers for product replenishment requests

Lead a team of Associates to ensure all candy orders are processed promptly, in line with Mars Standards 

RESPONSIBILITY FOR BUSINESS RESULTS:

·       Play an active part in the reduction of all candy and merchandise waste across all areas of the store

·       Oversee weekly, periodical and annual physical inventory audits and understand the financial impact to the business

·       Demonstrate an understanding of retail metrics; celebrate success and make suggestions for the improvement of operations in the store

·       Ensure standard operating procedures are being followed and consistently look for ways to drive efficiencies

FRIENDSHIP and COLLABORATION:

·       Manage a group of assigned Associates, including Supervisors, ensuring clear expectations are communicated and accountability is applied

·       Establish a rapport and build relationships with Management to ensure healthy collaboration

PUNCTUALITY and INTEGRITY:

·       Comply with all company policies and procedures including food handling guidelines, quality, loss prevention, and safety/emergency procedures

·       Exemplify The Five Principles and The Associate Concept

·       Act as a lead for the Quality Committee

INITIATIVE and JUDGEMENT:

·       Ensure inventory and cycle counts are adhered to and done promptly

·       Take the lead on coordinating, ordering and the storage of products and adhere to stock processing standards

·       Ensure candy production goals are met daily

GLM uses The Five Principles in the decision making of: 

·       Onboarding Associates

·       Engaging Associates

·       Developing Associates

·       Driving performance

·       In the Mars way