POSITION SUMMARY

The Operations Analyst will be responsible for reviewing the setup, payments and reconciliation reporting for clients’ Financial Pricing and Rebate guarantees. Analysis and validation of results is required. The individual must have a firm grasp of concepts and able to provide mentoring and training related to contract interpretation, systems functionality, and business processes. This position will also be the client owner responsible for interpreting client contracts to identify and set up Financial Pricing and Rebate Guarantees for the organization’s key accounts. This position may be required to assist in processing payments and reconciliation reporting during periods of high volume. The Analyst will prepare and/or review financial statement accruals. Client ownership for key accounts includes gathering results and preparing reporting to present to Account Management for distribution to clients.  The position requires leading regular communication with cross functional areas in order to meet deadlines, including Client Pricing, Account Teams, IT, Audit, etc. Business Analysts will be required to support requests and participate in discussions directly with clients and/or consultants.  The ability to communicate requests, results and issues effectively with team members, management and cross functional areas is essential.  The successful candidate will also be expected to proactively contribute to driving and developing best practices across the Financial Client Operations team, and lead system user access testing and special projects.

ESSENTIAL FUNCTIONS

• Second review clients’ financial pricing and rebate guarantee setups, payments, and reconciliation reports.

• Directly support requests and setup/reporting for key accounts.

• Address service requests from business partners, audit and clients/consultants. Lead cross-functional communications.                                    

• Lead system user acceptance testing and special projects.

• Assist Clients, Strategic Relations, Account Management, MRA Management and/or Accounting with issue resolution by providing data analysis and special reporting requests. 

• Internal and External Audit assistance.

QUALIFICATIONS

• Bachelors degree in Business, Mathematics, Accounting, Finance.

• 2+ years of relevant work experience.

• Experience in PBM, Pharmaceutical, or Healthcare industry preferred.

• Strong analytical, planning, problem identification and resolution skills required.

• Demonstrated self-initiative.

• Effective communication with internal and external individuals in various functional areas and at all levels of management.

• Knowledge of ESI’s products and services preferred.

• Experience with Contract review and execution.

• Understanding of and experience with quality and process improvement concepts, methodologies.

• Proven ability to plan for and integrate multiple tasks concurrently as well as work independently.

ABOUT THE DEPARTMENT

If your niche is in financial reporting and analysis, underwriting, cash management, audit or investor relations, our Finance department may be a perfect fit for you. Our teams within Finance work together to ensure that spending stays on track and that we remain a profitable industry leader. We’re always on the lookout for innovative people who will bring outside-the-box thinking to our team.

This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated if they choose to come onsite.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.