Bring your passion for and experience with online communities to create, interact, lead and drive a global and inclusive community engagement strategy to support and grow an audience of adult LEGO® enthusiasts and first time-builders.

We are looking for a self-starter with a proactive, positive approach, strong time management skills. A person, who is a great teammate with a “can do”-attitude and keen to help out here needed when all hands are on deck.

Core Responsibilities

• Build and lead experiences and programs to identify, engage, recognise, and enable the audience

• In partnership with internal collaborators, develop and implement guidelines to set users up for success

• Monitor, track, and report on community sentiment and performance, identifying and understanding which metrics to watch closely, and those to seek for improvement and growth

• Be a champion of our community, ensuring the platform/experience is focused on the community needs and be a liaison between community and internal teams

• Establish and build relationships with our audience and adapt initiatives for cultural and regional differences

• Be the champion of a transparent, direct, and frequent engagement with the community around team roadmap, code of conduct, and importance of community participation

The position will be based either in Billund, Denmark or London, United Kingdom.

Play your part in our team succeeding

The Digital Consumer Engagement department build long-lasting, meaningful relationships. We innovate, stimulate and support creativity, and we utilize platforms to co-create products, experiences and marketing stories with users and internal partners.

Are you qualified?

• More than 5 years’ experience in digital community management for a global brand!

• Certifications within Community Management!

• Strong communication skills, experience with brand communications, social, and fandom ecosystems

• Demonstrates key core proficiencies, including leadership, decision making, team orientation, and integrity

• Proactive approach in understanding the product development process, with the ability to work closely with product teams

• Data driven, tracking community and social metrics

• Capable of quickly learning and improving the benefits of all the tools in our tech stack

• Demonstrates an understanding of multiple cultures, diversity, equity, and social inclusion

Join the global LEGO® team

What’s in it for you? Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.

• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

• Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based

• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

• Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

• Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

"Working at TLG is more than just fun: It's exciting, inspiring, and filled with creativity. The versatility of our play materials and engaging brand experiences creates new stories every day, while also inspiring fans to share their own personal connections to their creative LEGO play."