The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience

• Assist Citi on KYC efforts in accordance to the Cards Support and Service Unit (CSSU) procedures
• Perform KYC reviews (Scheduled & Unscheduled Reviews for Individual Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due.
• Determining if the accounts are in scope.
• Client Identification, Verification and Screening
• Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks.
• Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews.
• Ensure all information and documentation comply with local regulation and Citi standards
• Send the requests to Outreach/RM for accounts where information is required to complete the review.
• Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly.
• Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken.
• Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance.
• Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews
• Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews
• Willing to work in Night Shift