Job purpose
The Officer Engineering is primarily a field-based position, which plays an important role as an interface between Dispensers for Safe Water (DSW) Engineering, program implementation and communities served with chlorine dispensers by ensuring appropriate and timely repair and maintenance of chlorine dispensers in a specific location.
Duties and responsibilities

• Conduct in-field and office device hardware retrofits i.e. casings, tanks and valve repairs to reduce costs incurred on dispenser hardware.
• Undertake dispenser re-installations and maintenance in a timely and quality manner.
• Collect and send device upgrade data for device repair, maintenance and re-installation undertaken.
• Regular support and updating of engineering team and the area coordinator on the issues that are experienced in the field after undertaking device hardware spot checks and maintenance.
• Regularly update the area coordinator and engineering team on the status of the various device parts especially during the trial test of hardware.
• Tracking of hardware that DSW tests in the field, by maintain all records of the same and sharing regular progress reports to the area coordinator.
• Support in the assembly of new hardware as requested.
• Maintain hardware inventory for all device parts and repair/retrofit tools within their office/hub and advice team on new order needs.
• Advise and update the field teams on any new developments/improvements/innovations from the engineering and vice versa.
• Engaging community and the local stakeholders for sensitization and messaging on device usage to ensure device security and vandalism cases.
• Support implementation of ongoing activities within field offices/hub/satellites e.g. chlorine deliveries, quality data collection and submission and hardware maintenance.
• Manage, train, Supervise, mentor, shadow and coach Officers-Program and HSAs in the execution of their duties
• Utilize/manage well any funds allocated to them for facilitating field work or engineering activities in line with the finance policy
• Effectively use any allocated motorcycles with close attention on maintenance and repair costs
• Developing weekly work plans and reports for field activities
• Support on conducting back checks for the ongoing activities (both physical and phone back checks)
• Other duties and responsibilities as delegated.

Key performance Indicators

• Device functionality of 98% and above in the office.
• Device issues reported and resolved/addressed within 48 hours of reporting.
• Timely and quality data collection, submission and tracking.
• Cost of maintenance on the motorcycles assigned to them
• Number of coaching sessions conducted by the officer and verifiable impact on performance of Officers, Implementation

Required profile for job ad : Officer, Engineering (Technician) (Malawi)

Qualifications

• Diploma in mechanical engineering, plumbing , building and construction, welding or any other related vocational skills with some relevant experience.
• Certificate in community development or equivalent with experience in the DSW program is an added advantage.
• Computer literacy and knowledge in stock management is an added advantage
• 1-2 years’ experience working with communities or social enterprises/NGOs
• Motorcycle riding skills/experience with a valid riding license from a recognized driving school.

Required Competencies and Attributes

• Excellent communication skills and good public relations
• High-level discipline and good character while engaging with the community and their leaders, program teams and managers.
• Community service attitude/ Passion to work in a rural community setting
• High level of integrity and stewardship
• Embraces team work and aspires and supports the ideals of working in a team work environment as a team champion
• Good computer skills, data entry and management skills
• Positive attitude to work and to develop in a fast paced work environment
• Flexibility to adopt to changes/requests/notices for the overall benefit of the program, e.g. being required to travels to satellite offices under the main field office where you are based and/or to give support in other regions.Qualifications