The Cash & Trade Proc Sr Supv (C11) is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies, completing deliverables efficiently, and accomplishing overall objectives of trade/cash management processing.

Responsibilities:

• Manage small to medium size team independently
• Responsible for team management for assigned daily routine works
• Process client payments, receivables, cash/trade transactions
• Deliver error free processing and achieve assigned productivity levels
• Follow procedures and controls required for assigned process
• Monitor and report errors to ensure adherence to audit and control policies
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
• Recommend improvements to the daily workflow for a medium sized Cash/ Trade Operations unit
• Recommend new work processes / technological improvements for cash/trade management team in conjunction with identifying and resolving individual problems
• Carry-out non-routine cash and trade operations
• Evaluate performance and make recommendations for pay increases, promotions, terminations, hiring, etc.
• Provide evaluative solutions for cash/trade management issues based on analysis of information, precedent, and acquired technical experience
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10-12 years of experience in a related role in cash and trade operations/ management
• Proven experience in creating and implementing processes that result in improved business performance
• Proficiency with Microsoft Office tools
• Effective verbal and written communication and analytical skills
• Effective management, influencing and relationship skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.