Position Summary:

Presents a positive image to Gordon Food Service (GFS) Chain customers through courteous, on-time, accurate deliveries of GFS products.  Serves as liaison between GFS management and customers to report customer concerns.  Communicates all customer issues and concerns.  Operates GFS equipment in a professional and safe manner demonstrating attention to detail, safe work habits, working knowledge of tractor-trailer, refrigerated van, and the ability to deal effectively with customers and the public. Must pass the required physical ability test for area hired.

Essential Functions:

• Ensures safe, accurate, timely, and efficient deliveries of GFS products.

• Build and maintain good customer relationships.   Demonstrates self-control.

• Accurately collects customer payments. Safeguards company funds and follows GFS banking policies.

• Performs all Sales Service functions by the 90th day of employment.

• Perform proper equipment maintenance, monitor reefer temperature, and reports mechanical issues and damages in timely manner.

• Complete daily check-ins in a timely manner with no errors.

• Collaborates with management and sales representatives to communicate customer concerns.

• Perform daily pre/post trip inspection of vehicles and equipment. Completes check in process accurately and on time. Manage paperwork to include register, credits, pick-ups, etc

• Develop and maintain a good working relationship with other GFS employees.

• Maintains peer relationships in the field to share issues and ideas. Attending department meetings

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• This position requires punctuality, problem solving and attention to detail.

• Ability to communicate effectively verbally and in writing.

• Ability to work independently and also function in a team environment.  

• Must be goal oriented with a positive “can-do” attitude.

• Ability to read, write, understand and communicate in the English language. 

• Ability to adhere to all safety/compliance regulations and procedures.

• Must maintain a professional appearance wearing the GFS uniform. 

• Ability to meet the physical demands of this job including lifting, pushing, pulling of product.