Consults on technology and application projects to meet timeframe and quality specifications.

Job title:

Microsoft 365 Technical Consultant - Home Based

Job Description:

Microsoft 365 Technical Consultant are primarily responsible for delivering projects that relate to collaboration within organisations. With a particular focus on SharePoint, Teams, Power Platform, Security and Identity.  They are responsible for owning and delivering Teams and SharePoint focussed Office 365 projects, from discovery, into design and implementing of suitable solutions in line with customers needs and expectations. This can include, as required, the pre-sales and estimations process, presentations, workshops and service delivery, ensuring a positive custom relationship is maintained.

About Us:

Trustmarque is an award winning IT partner that delivers IT solutions which empower our customers to work smarter and more effectively. We simplify business, through a flexible and cost-effective approach that empowers organisations and their people. Giving honest, simple and independent advice we help our customers to navigate an increasingly complex world of IT – and that’s exactly what you’ll do too, if you join our talented team here.

Responsibilities

The main responsibilities are detailed below, although the post holder would also be expected to perform any other duties which might reasonably be required by the business.

• Deliver customer focussed presentations and workshops demonstrating our products and services
• Gather customer requirements in order to support the creations of project plans and timescales of delivery
• Work through customer specifications and develop solutions in line with project delivery requirements
• Implementation and configuration of deliverables
• Propose and/or design technical solutions
• Manage Office 365 migrations and upgrades
• Work closely with all departments to ensure project and service delivery meet customer expectations
• Work closely with Practice lead to assist in the continual development of the team

All employees are responsible for

• abiding by Trustmarque Security policy and procedures as set out in the Employee Handbook, and implementing security directives from relevant managers (for example Senior Managers, HR & IS Managers) from time to time
• reporting all incidents and concerns, no matter how small the potential threat

Microsoft 365 Technical Consultant (2021)

Person Specification

Knowledge

Essential

• Knowledge and experience of:
  • SharePoint ONLINE and On Premise/OneDrive for Business
  • Office 365 Wider product set (Covering Enterprise SKUS)
  • Microsoft Cloud Security Solutions
  • Microsoft Teams Collaboration and integrations
  • Microsoft Power Platform integrations and development
• Strong technical background
• Document Management and Collaboration

• Knowledge and experience of:
  • SharePoint 2010/2013/2016/2019/SharePoint Online
  • Office 365 Advanced Threat Protection
  • SharePoint Framework Development (SPFx)
  • Microsoft Teams App Development
  • Azure Information and Identity Protection
  • Azure Active Directory Connect (AADC) Conditional Access and Multi-Factor Authentication

Skills

• Proven consultancy experience within a similar role
• Proven ability to lead workshops and run presentations to both a technical and business audience
• Demonstrate competence in oral and written communication
• Demonstrate the ability to create technical and commercially focused documentation
• Able to deal with customers/suppliers/peers at all levels in a professional manner
• The ability to prioritise effectively, both with their own workload and within the team
• The ability to use initiative to solve problems

Personal Attributes

• Have a flexible approach and can work as a team player
• Must be tolerant and adaptable to change in a fast moving environment
• Commercially focussed
• Able to work well individually and within a team environment
• Persistent and resilient in seeing an issue through to resolution
• Desirable certification includes:
  • MS-100, MS-101, MS-500. MS-700
• Flexible working location to support client and business requirements

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time