Position Summary

Dynamics CRM Integrator

Customer & Marketing is creating a new model for a new age - we’re an agency, a consultancy, and an integrator. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Customer & Marketing.

Work you’ll do

As a Consultant in the Digital Customer practice you will focus on transforming how our clients interact with their customers in the digital age across sales, marketing and service.

The Team

Digital Customer offering focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. The ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.

Professionals will serve our clients through the following types of work:

• Customer Operations | enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes

Required Qualifications:

• Experience with multiple full life cycle implementations of Microsoft Dynamics CRM
• Building positive client and peer relationships by developing an understanding of customer's business and project scope
• Experience in the end-to-end project delivery cycle and managing customer expectations
• Expertise in solution selling techniques such as identifying the client pain points, defining a solution, and contributing to a project proposal.

·       Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)

Preferred Skills:

AMC2021

 digcust2021

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.

Requisition code: 70134