As a medical claims representative trainee, you’ll be instrumental in keeping the medical claims process efficient and supportive for our customers. Focusing on personal injury protection medical coverage, you’ll analyze accident details, medical records and terminology. You’ll also adjust claims while maintaining solid relationships with customers.  Bring your passion for helping others and we’ll teach you the insurance stuff – allowing you to be confident when speaking with customers or negotiating settlements with providers or attorneys. 

Starting your role from home, you’ll be provided virtual training and onboarding. You’ll eventually transition into a hybrid in-office schedule where work from home days are possible, when we are ready to open our offices. 

Duties & responsibilities after training

• Research policy contract, regulation and cause of injury to make coverage decisions
• Conducts research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions
• Identify and research wage loss expenses and documentation for payment consideration
• Review and interpret policy language when subrogation demands are received 

Must-have qualifications

• Bachelor's degree or higher
• Instead of a degree, a minimum of five years of relevant work experience
• Instead of the above, a minimum combined total of five years of work experience and/or college education

Schedule: Monday - Friday 8:00am-5:00pm

Compensation

• Once you complete training and pass any necessary testing requirements, your salary will be $53,000/year, however, for the first few months you will be paid hourly based on your annual salary
• Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance