The experienced MA provides front and back office assistance to the provider in the preparation for, and examination and treatment of patients, and is a critical partner in our Health Centers.  

• Greet and check in patients at the health care centers by verifying coverage and eligibility and completing appropriate paperwork.

• Obtains the patient history, takes vital signs, and assists with coordination of care.

• Administers medications

• Prepares examination room

• Cleans and sterilizes instrument per protocol

• Answer telephone in compliance with departmental procedures. Ascertain nature of call and route appropriately. If necessary, take accurate and legible messages.

• Schedule appointments and verify membership according to various benefit coverage

• Reviews preprinted instruction sheets with patients

• Attends department Staff Meetings and In-service programs

• Cross-trains to new procedures and departments.

• Assists in orienting new employees and temporary pool staff to job responsibilities.

What we expect from you:

• Graduate of approved MA program

• Current BCLS required

• At least 1 or more years of front and back office experience

• Phlebotomy skills

• Solid Computer skills including Electronic Health Records

• Excellent customer service skills required

• Team oriented

• Strong time management skills

• Responsible and reliable

• Ability to work clinic hours

Bonus points for:

• CMA or RMA Certification

• Customer-centric Focus

• Dynamic personality

• Flexible and adaptable

This role is based in the health center in Washington DC and remote work is not an option.

This is a 30 hour per week role. Employees are eligible for benefits.

Cigna is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role.

This role is patient facing & you must be fully vaccinated OR be required to undergo testing twice a week. Note, in some locations local law requires the clinician to be vaccinated with no testing option, in those locations local law takes precedent.

About Evernorth

Evernorth, Cigna Corporation’s health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you’ll be empowered to solve the problems others don’t, won’t or can’t. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.