At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

The Regional Performance Manager is responsible for managing the portfolio of carriers within their region and monitoring and analyzing trends to ensure all needs of their territory are met. They are a subject matter expert and is intimately knowledgeable of our processes, capabilities, carrier needs, and expectations. Overseeing carrier recruitment and onboarding process in their region to ensure the needs of existing and new clients are met. The role requires a high level of decisionmaking, strategic planning accuracy, and engagement with impact. The Regional Performance Manager operates with considerable latitude and is ultimately responsible for making decisions/managing accounts to ensure they achieve measurable results to meet company goals.

Key Responsibilities:

Serve as an advocate for our network of carriers

Optimize regional carrier networks to achieve above-average on-time delivery and client satisfaction

Responsible for carrier retention by working to effectively manage the progress and results of each account assigned within their region

Monitor and analyze account performance and trends to determine adjustments to carrier expectations/goals/objectives to achieve results determines and develops approach to solutions.

Work with high profile ‘at risk’ carriers, determine an action plan to turn around and retain the relationship

Responsible for remediating issues and addressing all high-level escalations in a timely and effective manner

Have extensive knowledge of the Sourcing process to be able to support carriers, internal and external partners through RFPs, TSA renewals, and all pre and post-award activities

Ability to communicate effectively and articulate regional carrier needs to the executive team

Work closely with our matrix partners to ensure seamless connectivity between all functional groups insupport of delivery and execution

Introduce new and modify existing processes, policies, and procedures that put carriers at the center of daily, strategic engagements

Prepare, analyze, and present monthly operational metrics and reporting for business reviews, operational performance reviews, and ‘state of the business’ discussions

Review and approve penalties imposed on carries due to non-compliance with KPIs

Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency

Proactively look for opportunities to drive additional savings outside of pre-determined sourcing areas

Coach, develop, and empower team members and create a cohesive team environment

Lead diverse team – direct, coach, empower and enrich the team; introduce ownership and accountability, and influence extended, matrixed team members

Champion our LDM operating model and ensure team engagement and objectives are achieved

Establish a cadence of communication and touchpoints with the team to ensure carrier expectations and performance metrics are clear and aligned across all team members

Demonstrate business expertise and analytical skills required for managing their key performance indicators, goals and objectives, and profitability goals

#remote

Compensation:

Compensation includes a base salary of $68,646 – 96,084. Salary may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.

Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Qualifications:

BS/BA degree in a related field and 7 years experience with at least 1 year experience in a management or lead role; or an equivalent combination of education and work related experience.

Generally 7+ years of experience in the automotive industry and/or logistics field

A servant leader with proven ability to develop high performing teams

Demonstrated ability to operate effectively in highly matrixed environments

Demonstrated track record of assessing, developing, and empowering talent

Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.

Track record of taking initiative in managing multiple priorities and working effectively under pressure when facing extremely short deadlines.

Excellent verbal and written communication skills.

Good judgment, discretion, tact, and the ability to work easily at all levels within the organization

Ability to partner well with colleagues in a matrixed work environment.

Ability to work independently and undertake responsibilities with minimal guidance.

Adapting approach and comfortable with ambiguity.

Must be adept at handling the complexity of situations and businesses.

Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, proactiveness, relentlessness, and being highly driven.

Highly proficient in Microsoft Office and other business applications

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.  Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.  

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.