At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Responsible for leading and managing a team of project managers who support the Cox Business (CB) department of Cox Communications as well as providing overall direction and customer satisfaction for all CB projects . 

ESSENTIAL RESPONSIBILITIES & DUTIES • Manages employees to effectively forecast, monitor and exceed all installation numbers as well as all of their accountabilities.

• Conducts reviews and coaching sessions for all direct reports to ensure development and improved performance.

• Provides specific job accountabilities that are documented and reviewed in one on ones.

• Assists direct reports by preparing development plans and encouraging future growth.

• Mentors all Project Managers on project management “best practices” and looks for process improvement opportunities proactively that would positively impact departmental goals and objectives.

• Guides direct reports in the day to day prioritization of escalations and expedited assignments.

• Periodically reviews and receives feedback from internal customers to ensure their direct reports are providing the necessary assistance in the overall monitoring and delivery of our products

• Partners with other department leaders to secure and allocate appropriate resources.

• Continuously looks for areas of opportunity geared toward improving operations, provides recommendations for improvements and aids in implementing all approved changes.  

• Performs analysis and investigation in areas of concern and applies appropriate problem solving techniques and tools to determine root cause and resolve issues.

• Tracks and maintains project issues and facilitates resolution of those issues limiting impact to the overall success of the project, escalates issues when required, and acts as a catalyst for resolving issues.

• Ensures SLA’s and customer standards are being met.

• Develops detailed project schedules, project estimates, resource plans, status reports and tracks key project milestone and adjusts project plans and/or resources to meet needs of customers.

• Develops and/or maintains working relationships with key partners, including Sales, IN&T, Network Services, Construction and other key partners within the organization.

• Makes project decisions and recommendations, and communicates status to

• leadership on a consistent basis

• Creates and develops appropriate communication plans to customers from project “kick off” to final customer acceptance. Evaluates and responds appropriately to customer’s issues and requests.

• Provides weekly or daily written project updates on all projects for team, their assigned sales representative, and management review.

• Remains current on technical information regarding Cox’s telephony, data, and video products.

• Performs other duties as required

Qualifications:

ESSENTIALS

• Vaccine Mandate: Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job.  (Reasonable accommodations for medical and religious objections will be considered.) • Education:  High School Diploma, GED or equivalent work experience.  BS degree in Project Management or related field preferred.

• Experience: Generally 7+ years of relevant Project Management experience.  3 – 5 years of leadership and/or line supervisory experience.  Time may be credited for college coursework in applying experience requirements.  Certification may be required in some areas.

SKILLS, KNOWLEDGE AND ABILITIES • Superior written and verbal communications skills.

• High level of competency in Microsoft Office Suite tools.

• Strong leadership, organizational, managerial and business management skills.

• Demonstrated results in creating and managing the successful completion of complex project/program plans, including budgetary management and fiscal awareness.

• Flexibility and capacity to handle multiple projects/requirements at once.

• Attention to detail with the ability to view the larger picture and determine appropriate goals and timing for team.

• Thorough understanding of project management methodology, practices, processes, standards and their impact on project activities.

• Demonstrated strong analytical and presentation skills.

• Demonstrated ability to remove roadblocks to ensure departmental success.

• Demonstrated ability to learn new technologies & products to ensure success in the delivery of projects.

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.