Job Description

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference.  We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration, and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

Job Description:

Supports the IT Infrastructure qualification process. Performs qualification of infrastructure applications and components (Servers, Databases, etc.). Supports Infrastructure-related projects. Performs and documents periodic review of Infrastructure applications. Manage and maintain the ITQM Infrastructure SharePoint site as it relates to application qualifications. Provide support in the monitoring and completion of infrastructure related changes. Provides guidance to stakeholders on the Qualification process.

Responsibilities: 

• Perform Qualification activities as it relates to infrastructure applications and hardware in a timely manner. 
• Ensure stakeholders are aware and follow our processes for qualification.

• Review and approve change tickets for infrastructure applications and hardware in a timely manner. 
• Review and approve test scripts as it relates to infrastructure qualification.
• Manage the Periodic Review process for infrastructure applications to ensure timely completion. 
• Manage and monitor the ITQM Infrastructure change queue for infrastructure components and applications to ensure changes related to infrastructure are completed in a timely manner.
• Manage the assignments of infrastructure application qualifications to ensure proper workload balance within the team.
• Maintain the qualification list on the teams SharePoint site.
• Complete assigned CAPAs as they relate to infrastructure investigations in a timely manner.

 Skills & Requirements: 

• 6+ years’ experience to include IT Quality, Service Management, and/or relevant experiences 
• Strong knowledge and experience with ITIL, GAMP, Electronic Records/Electronic Signature regulations, and related health authority regulations and guidelines is essential for this position 
• Experience with the following systems (SharePoint, ServiceNow, Qumas, HP Application Lifecycle Management)
• Candidate must be flexible to support infrastructure projects 
• Demonstrated ability to deliver CAPA resolutions in a timely manner 

• In-depth knowledge of IT infrastructure, architecture of computer systems including cloud as well as networks, operating systems, databases and software tools 
• Technically conversant in concepts and techniques related to servers, databases & storage devices 
• Demonstrated ability to influence, collaborate, and communicate directly at various organizational levels 

• Strong oral and written communication skills including the ability to write superior documentation and deliver clear and articulate presentations 

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. 

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation.  Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment.  This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.