At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

This position manages and directs the overall operation and administration of factory sales and fleet lease operations of the auction.  The position acts as a liaison between the auction and commercial accounts in regards to accuracy and quality of vehicle preparation.  Key responsibilities include maintaining positive relationship with commercial accounts customers, developing new business, and providing quality service.

Job Responsibilities:

•    Maintain accurate account records and a positive customer relationship by ensuring efficient and accurate handling and resolution of account problems •    Review and verify information on block summary dealer handouts, expense summary and recap reports. Verify pre-sale and after-sale audit

•    Submit weekly account reports to the sales, operations and the general management, such as inventory status reports of aged, rejected and repurchased units 

•    Provide weekly inbound volume expectations to the vehicle entry manager based on transportation data and sale lineup/client mix

•    Provide schedule of sale line-up to lot and recon managers for proper routing of vehicles, coordinating aged units first

•    Maintain and develop staff by recruiting, selecting, orienting, and training employees, and by providing educational opportunities  

•    Counsel and discipline employees as necessary 

•    Plan, monitor and evaluate job performance, and conduct performance appraisals 

•    Establish and maintain close working relationships and good rapport with major commercial accounts

•    Develop new accounts through personal and telephone contact with potential customers and increase level of consignment with existing customers

•    Provide progress reports to sales staff and other managers as necessary to increase commercial business

•    Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement

•    Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect

•    Enforce all company policies and procedures related to employee and customer conduct

•    Partner with various market level support teams (i.e. Finance, HR, MFS, Recon, Safety, Security, and Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high quality customer service and support

•    Keep all contracts and auction manuals updated and available for employee use 

•    Manage and direct the efficient movement, pick-up and delivery of commercial and consignment vehicles to and from the auction as requested by clients

•    Coordinate and review customer files and account records with appropriate managers to efficiently monitor aged inventory and title delays

•    Walk/Audit sale line with clients to ensure quality standards are met

•    Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with market safety manager in support of all safety activities aligned with safety excellence

•    Perform other duties as assigned by management

Qualifications:

•    High School Diploma or equivalent required •    Bachelor’s degree in Business Administration or equivalent preferred

•    Minimum of 3 – 5 years managerial experience required

•    Knowledge of local and State titling laws preferred

•    Experience in the automobile or Auction industry required

•    Strong communication and interaction skills required

•    Effective management, leadership and organizational skills required

•    Ability to sit, stand and walk for prolonged periods of time.  Vision abilities required. 

•    Good computer and software knowledge, as well as experience with AS400 essential.

•    Occasional exposure to weather conditions, fumes, and noise.

•    Reconditioning and/or body shop experience preferred

Disclaimer:

The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.                 

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.  Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.  

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.