Logistics Specialists are part of a global team that manages logistics processes in order to deliver product to the right place, at the right time, at the lowest possible cost that meets service policy commitments. There are four areas that an employee at any given time can be performing their role, with increasing scope of volumes: shipment management, freight audit/ allocation/claims and payment and OLIVER system help desk.

Responsibilities

Shipment Management:

Utilize OLIVER bulk planning functionality and review demand/flow recommendations and execute shipment tendering and carrier selections that meets customer service requirements at lowest possible cost.

Manage and direct our external supply chain partners (suppliers, carriers, third party consolidators, draymen, etc) in order to execute all modes and supply chain partner day to-day performance; shipment issue resolution with internal Clients in order to meet inventory demand. Improve transit ensuring freight delays are recognized and resolved (from pick up, line-haul, loc/cfs dwell).

Execute third party logistics optimization center cross-dock pool points (LOC/CFS facilities), meeting cycle time, visibility and service targets. Oversight of OLIVER systems use by LOC; ensuring proper optimized use of the planning and local shipment execution freight cost goals.

Reporting, Analytics & Models:

LOB, supply chain partner, vendor dashboards and scorecard reporting execution, analysis and distribution. Analyze and identify concerns in the areas of quality, cycle time, productivity and financial spend and participate in action planning and continuous improvement monitoring.

Input, maintain and validate all OLIVER master data tables including partner master setup, rates, equipment, warehouse appointment scheduling constraints, locations, etc.

Create and maintain models and tools to support client flow and spend management decisions including estimated landing factors, air freight estimating tools, manufacturer routing guides and transit tables.:

Receive all supply chain partner invoicing for supply chain fees (duty, freight, customs brokerage, consolidation, etc) and execute the audit, allocation of fees to LOBs and payment processing via OLIVER system, third party payment system or direct processing into SAP. Manage all partner inquiries on account statement and status.

Manage the LOB escalation of shipment issue investigation, disposition instructions and execution of claims filing and collections with supply chain partners.

OLIVER System Help Desk:

Execute all user enablement and user training. Manage systems support resolution of trouble tickets opened by system users via Call Center. Create and maintain user training manuals.

Claims:

Manage claims processing for both International and Domestic Operations. Provide claims resolutions and communicate results to carriers and clients.

Basic Qualifications

3 years’ experience in logistics/finance related position

Strong Microsoft Excel skills, SQL and Tableau, Freight Audit, Allocation & Payment

Preferred Qualifications

Microsoft office – Excel, Outlook, PowerPoint

Working ERP knowledge – e.g. DBS, SAP, Island Pacific, ORACLE

Working TMS knowledge – e.g. ORACLE OTM, Red Prairie, etc

Required Education

Bachelor’s Degree in Supply Chain Management or Logistics or Finance

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Merchandise Sourcing & Distribution, LLC, which is part of a business segment we call Walt Disney World Resort.

Disney Merchandise Sourcing & Distribution, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.