Amazon is looking for an experienced Livestream operator to be responsible for delivering and strengthening a multi-disciplinary service. The successful applicant will join the EMEA team as part of a busy global livestream support service. Working with current & new customers to provide a high-quality service. The successful candidate will have a broad knowledge of streaming technologies, strong AV skill set, a proven professional experience and ability to meet the needs of customers. The role is advertised for London but open to potential candidates to be based in Dublin and Luxembourg if required.

· Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
· All offers are conditional on references, verification of the right to work in the UK, and successful background screening check. This will include previous employment verification, qualification verification (if relevant) and a relevant criminal check.

BASIC QUALIFICATIONS

• Excellent customer service skills.
• Familiarity with AWS streaming services and remote streaming support.
• Knowledge of streaming media protocols: HTTP Live Streaming (HLS), DASH, RTMP, RTSP, etc.
• Familiarity with Livestream broadcasting software/hardware.
• Background in live events and live streaming, and knowledge of digital video platforms.
• Experience meeting deadlines, on a fast-paced production schedule.
• Organizational skills including attention to detail and multi-tasking skills.
• Excellent communication (oral and written), interpersonal and presentation skills.
• Comfortable serving in both a supporting and ownership role depending on the project.
• Experience working independently and making sound choices without additional support.
• Experience in troubleshooting with critical problem-solving skills.
• Knowledge of any video editing tools: Adobe Creative Cloud Products preferably.
• Knowledge/experience in a range of VC/AV equipment.

PREFERRED QUALIFICATIONS

Ideally you will be degree educated and hold a professional qualification relating to Livestream/AV technologies.