The care team nurse is responsible for assisting providers using their nursing background to assess, evaluate, and manage the care of all members/patients presenting to the LivingWell clinics. The LPN/LVN will apply nursing knowledge, judgment, and skills to provide patient care.  The care that is provided will be in direct correlation to the established Policies and Procedures of HealthSpring and the scope of practice established by the Department of Health.

This role is patient facing & you must be fully vaccinated OR be required to undergo testing twice a week. Note, in some locations local law requires the clinician to be vaccinated with no testing option, in those locations local law takes precedent.

Core Responsibilities/Essential Functions

• Responsible for providing a positive patient experience by placing the patient’s needs as the focus

• Maintain all patient information in a confidential and secure manner that is in compliance with HIPAA guidelines

• Work well with the entire clinic team to provide exceptional patient care

• Responsible for providing direct patient care that includes clinical assessment and documentation in the EMR

• Knowledgeable about the purpose of the LivingWell clinics and HEDIS/Stars/P4Q measures

• Responsible for identification of due measures prior to patient visit

• Proactive in obtaining all pertinent medical records needed prior to patient visit

• Proficient in lab draw and completion of documentation required for lab processing

• Responsible for completion of diagnostic testing in the clinics which include EKG, Spirometry, Heel Scans, Retinal Eye Exams, Tonometer readings, and all vitals

• Provide clinical education as indicated for patient specific disease processes

• Proficient in EMR documentation that includes all areas of a clinic visit, determined by visit type, and are in compliance with established HealthSpring guidelines

• Responsible for coordination of care and communication with referring physicians and facilities

• Work with the Health Plan and management to determine community outreach involvement

• Initiate follow-up calls to patients with test results, referrals, and medication refills as appropriate

• Cultivate healthy relationships with clinic team, referring providers, Health Plan, and enterprise employees

Core Competencies

• Customer – Centricity

• Drive for Results

• Compassion

• Integrity and Trust

• Patience

• Informing

• Listening

• Peer Relationships

• Problem Solving

• Priority Setting

• Cross Cultural Sensitivity

Minimum Qualifications

• LPN or LVN with current unrestricted license in applicable state

• Current BLS  certification

• At least two years of experience working in a physician office environment

• Demonstrates good verbal and written communication skills

• Basic Computer skills

• Strong Customer Centricity

Preferred Requirements

• At least three years experience in a physician practice or hospital setting

• At least one year working with an Electronic Health Record

• Understanding of documentation and coding guidelines

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.