Working within the Learning & Development (L&D) team under the guidance of the Totara LMS Manager, the post holders’ main duties will include the on/off-boarding of users, creating new eLearning content such as quizzes and activities within the Learning Management System (LMS) and providing first and second tier Customer Support to stakeholders.

Job title:

Learning Technologist

Job Description:

Key Accountabilities

• Update and maintain content on the LMS, ensuring all eLearning, video content, news updates and interactive materials meet required standards
• Provide advice and guidance to stakeholders on best practice and suitability of learning solutions within the LMS
• Work in collaboration with Subject Matter Experts to develop effective learning courses materials
• Maintain and develop new eLearning guides and training support resources
• Provide first and second tier Customer Support to stakeholders, ensuring all site requests are dealt with in a timely manner and in accordance with SLAs
• Build and run site reports and provide data analysis to stakeholders
• Upload user records and maintain site hierarchy and organisation structure
   

It is anticipated that the Learning Technologist will spend 60% of their time updating and maintaining content on the LMS, with 40% of time in analysis activities, review of learning materials, updating action plans and general administration and communication duties.

These percentages may vary if business or operational priorities change.

Qualifications & Experience

Essential:

• Experience of Totara or Moodle LMS (or equivalent) Administration experience
• A understanding of web accessibility and industry trends
• Strong analytical skills – expert with MS Office, particularly Excel/Word and PowerPoint
• Ability to work at pace, set boundaries, manage priorities and keep to timescales
• Report-writing skills, with an ability to deal with a high percentage of work using a laptop and IT systems
• Excellent organisational skills and attention to detail
• Enthusiasm to learn and take on new responsibilities
• Ability to work autonomously as well as being a strong and collaborative team player

Desirable:

• To have demonstrable previous experience of acting as a Systems Administrator
• To have demonstrable IT skills, as the process involves using bespoke IT systems
• To have a working understanding of learning techniques and eLearning development
• Qualification in multimedia or experience in a similar position
• Experience in using Adobe Creative Suite and/or Articulate 360 software