What you’ll be doing:

• Act as the initial point of contact for people attending the L&D Hubs, signposting to relevant services and providing initial information, advice and guidance on Learning & Development and Resettlement.
• Manage and replenish stock including library materials, stationary supplies, and promotional materials
• Provide administrative support to L&D activities including but not limited to, appointment bookings and diary management, administering learning credit schemes, updating and maintaining records on Office 365 and JPA (Joint Personnel Administration system).
• Coordinate and invigilate exams in accordance with examining board requirements for Functional Skills, GCSEs and A Levels
• Provide administrative support to Resettlement activities, including but not limited to, appointment bookings and diary management, administering learning credit schemes, updating and maintaining records on Office 365 and JPA (Joint Personnel Administration system).
• Act as a main point of contact for building and facility management issues

What we are looking for:

• Strong administrative skills
• Ability to communicate well with all customers and Stakeholders
• Be very proficient with MS Office applications
• Meet the requirements to become exam invigilator as required by the relevant examination bodies
• Awareness of the L&D Hub Charter, learning credit schemes and Tri-Service L&D and Resettlement policy
• Organised and able to manage multiple tasks
• Practitioner/User of the Joint Personnel Management system (JPA) with ability to:
  • Award education for promotion competencies
  • Award Modern Languages Admissions Tests (MLAT) and Defence Cyber Aptitude Test (DCAT) competencies
  • Paying Standard Learning Credits (SLCs) on JPA
  • Perform enquiries and registrations on resettlement
  • Paying Individual Resettlement Training Costs (IRTC)

About Project Selborne

Project Selborne is a wide scale, 12 year transformation of Royal Navy Training.  The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN.  The consortia of partners known as Team Fisher includes Raytheon UK, Elbit Systems UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers. 

Our ‘one team’ philosophy is about collaboration and openness, key to the success of this programme.  We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navy’s Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise – something we are proud to be part of over the coming years.

What’s in it for you?

• A competitive basic salary of £21,000 pro rata
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Please contact seona.treadaway@capita.com or lisa.scott2@capita.com for further information

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.