What you’ll be doing:

• working with the Operations Director Proactively to identify opportunities for process improvements

• identifying and developing robust solutions that increase site reliability, capability and reduce wastes

• being accountable for monitoring and improvement of manufacturing capability for defined products / processes

• leading cross functional teams using the Lean tools

• facilitating root cause analysis and brainstorming sessions with cross functional teams or individuals where appropriate

• owning individual projects with defined timelines

• working with and training others as appropriate to create, capture, organize and store process knowledge, in a manner that supports effective and efficient retrieval and re-use

• supporting the operational management team as needed

What we’re looking for:

• Lean/Six Sigma experience; preferably green belt certified with experience of short improvement events

• Understanding of the Lean tools and methodology (such as 5S/6S)

• Experience with analysis of data, and familiar with problem solving tools

• Ideally, you will have experience of a fast-moving manufacturing environment

• Ability to communicate at all levels and able to write and present clear, concise documents to high standard

• Ability to work to tight deadlines

• A positive attitude and genuine passion for improvement focused project work

• Good working experience Microsoft Office - Excel, Powerpoint

About Capita Intelligent Communications

At Capita Intelligent Communications, we’re transforming the way our clients communicate with their customers. We’re making sure the right message gets to the right people at the right time, delivering the best possible customer experience. We’ve reduced paperwork and improved access to customer data for Brakes, a leading food service company, and created an easier way for engineers to apply for the Gas Safe Register. Join us and discover better as you create connected experiences across organisations, customers and suppliers.

What’s in it for you?

• A competitive basic salary

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

[add information regarding assessment process, closing date, start date, contact email if applicable]

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.