Summary

The FCDO pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK's security, defend our values, reduce poverty and tackle global challenges with our international partners.

Rosa is a central government IT system that enables collaborative working at SECRET in a secure environment with the latest technologies. Rosa provides fixed and mobile SECRET collaboration tools and communications in 166 countries across the globe, with over 12,000 users creating and sharing data securely. This ground-breaking work is protecting our national security whilst enabling users to work in far better ways than any previous solutions have allowed in this space.

Job description

We have a vacancy for a Lead Network Engineer to help develop and evolve our service to meet the fast-changing needs of our partners.

The successful candidate will need to combine strong technical skills with a consultative approach and work within a team of engineers ensuring services are integrated, delivered and operated to a high standard.

The role will involve working with enterprise networks and developing an understanding of Government security guidance to deliver secure network infrastructure services.

For this role you will require a high level of networking experience and skills to investigate and resolve complicated networking issues. You will be expected to work closely with network architects to produce architectural designs. In addition, the ability to provide technical assistance to team members and help colleagues translate and deliver these designs into production is essential. You will also be expected to deputise for the Principle Engineer as and when required.

This role requires a strong user focus and an eye for detail – understanding the technology that is required to facilitate the network & infrastructure and be able to work with minimal supervision or as part of a larger team. Agile project methodologies are the main method used within this area.

You may be required to travel to sites outside of central London to establish requirements and supervise delivery of network and infrastructure components.

Please note: To be considered for this role, candidates must hold Sole UK Nationality. Unfortunately, applications from candidates who are unable to meet this criteria will not be considered. For more information on this and other eligibility criteria, please refer to the candidate information pack.

Responsibilities

• Provide support to a team of network engineers in the troubleshooting and resolution of network infrastructure incidents across the service, involving both physical and virtual network switching, routing and firewall equipment

• Improve and maintain monitoring and alerting of the Rosa network equipment across all environments within the RSO and our partner sites worldwide

• Work with the technical architects, other technical teams and external vendors to produce solutions that are intended to add to or improve functionality to the service

• Provide technical leadership to squads of engineers to deliver these solutions

• Ensure that all new components and installations meet or exceed the RSO internal and regulatory requirements

• Own responsibility for network changes and implement according to agreed business processes

• Monitor trends to be able to proactively respond to issues to support the business needs

• Further develop existing documentation spaces, processes and policies to ensure necessary governance and reporting is in place

• Follow the Technology Development Life Cycle in the development of all products, proactively plan and manage upgrades for both virtual and physical networking equipment as appropriate

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Technical specialism
• Ownership and initiative
• Continual service improvement

Benefits

• Learning and development tailored to your role

• An environment with flexible working options

• A culture encouraging inclusion and diversity

• A Civil Service pension

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting.

See our vetting charter.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

1. A CV setting out your career history, with key responsibilities and experience. Please ensure you have provided reasons for any gaps within the last two years.

2. Additional Eligibility Questions, answers to these questions will determine if you are eligible to apply. Please refer to the job profile link at the bottom of the advert for more information.

Reserve Candidates:

At times we may have more successful candidates than vacancies. In this situation, we will appoint candidates as reserve and hold their details for a period of 12 months. Should a similar vacancy at the same grade become available during that time, we may choose to appoint using reserve candidates without the need to conduct a recruitment campaign.

Near miss:

Candidates who are judged to be a near miss at interview may be considered for other positions within Rosa Service Organisation which may be at a lower grade, but have a potential skills match.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Further information

If you wish to make a complaint you should email HRDirectUK@fco.gov.uk. If you are not satisfied with the response you receive from the FCDO you can contact the Civil Service Commission.

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