Delivering excellence at Capita Learning as a Lead Business Analyst:

Capita Learning are a highly successful learning provider working both in the public and the private sector, we currently have an exciting role for an experienced Business Analyst to join our fast paced and skilled team.

Working within this role you will be responsible for the end to end business analysis life cycle, from identifying change requirements to identifying the business impact of these changes to implementing the change, you will pay a critical role in the process.

We are looking for someone with a proven track record as a Business Analyst who is looking for a varied, influential and hands on position for their next role, in return you will work with some of our most high profile clients and have ample opportunity to learn and progress within the business

What you will be doing:

• Responsible for understanding existing and facilitating the agreement of new business processes and detailed requirements

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis

• Identify and define the scope of the business analysis elements within assigned project(s) and assist the project manager in planning these activities, working with the relevant parties to provide an estimate of the effort/time/cost (S/M/L) required and any dependencies

• Seek out and tackle issues that will prevent the delivery of business benefits, facilitating open communication and discussion between stakeholders

• Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Functional Requirements, Business Requirements, Gap Analysis, Use Cases and GUI/Screen/Interface designs

What we are looking for:

• An autonomous self-starter with the ability to show initiative and work without supervision.

• Significant experience in end to end solution development in a commercial environment

• Experience of scoping analysis activities with a proven track record of deadlines within budget

• Ability to chair and manage workshops and meetings

• Analytical and requirements gathering skills: skilled in working with business users to extract business and functional requirements using techniques such as interactive design sessions, SME Interviews, and requirements workshops

• The ability to produce concise and objective specifications of business need (both functional and non-functional requirements) and to articulate this to stakeholders at a variety of levels

• Experienced user of process modelling tools (e.g. Microsoft Visio)

About Capita Learning

Capita Learning is a leader in Learning and Development Transformation. Our expertise covers everything from strategic learning consultancy to managed learning services, curriculum design and training delivery to digital and competency management.  We also specialise in apprenticeships and pre-employment programmes. You’ll be joining a team who are passionate about innovation and who take pride in making learning and training the best experience possible.

What’s in it for you?

• A competitive basic salary

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, you can contact Joanna.robinson@capita.co.uk

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.