About the job

Summary

The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK.

The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy.

Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders.

This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone.

Our work is guided by these principles:

• we put user needs first

• we value delivery and outcomes over process

• we work in the open

Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role.

We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.

You can keep up-to-date with our work on the Home Office DDaT blog.

Job description

Police and Public Protection Technology (PPPT) is structured into several large-scale delivery portfolios, each portfolio delivering significant national scale capabilities to our customer base.

The National Law Enforcement Data Programme (NLEDP) aims to build a modern and affordable Law Enforcement Data Service (LEDS) to replace the Police National Computer (PNC) and the Police National Database (PND), LEDS is a unified, cloud-based system which will provide a joined-up view of Law Enforcement records and intelligence.

As a Benefits Lead, you will be responsible for shaping and delivering the benefits approach across the Nation Law Enforcement Data Programme (NLEDP) within the Home Office’s Digital, Data and Technology Directorate (DDaT).

You will be identifying, quantifying, and tracking the realisation of benefits, to ensure that benefit measures are understood by our customers. You will ensure that reporting requirements are accepted by product teams during product onboarding to implement benefits management throughout the product lifecycle. You will lead an assurance function and ensure the approach to benefits measurement and realisation utilises best practice and aligns to benefit management standards across the organisation.

To succeed in this role, you will be a confident, independent leader who is proactive and detail oriented, leading the team and modelling a collaborative approach with colleagues and key stakeholders to ensure benefit milestones are reached. You will be logical in your thinking and be able to assess and adapt to the impact that developments in products may have to benefit outcomes.

You will have the opportunity to build a solid understanding of the wider DDaT environment, building strong working relationships with key stakeholders and developing your Product lifecycle and benefits management capability.

Benefits specialists within DDaT align to the Project Delivery profession, for Project Delivery professionals in Government.

Responsibilities

As the Lead Benefits Manager, your main day to day responsibilities will be:

• Shaping and delivering the benefits management approach. Embedding best practice within the product teams, supporting and coaching product teams in early identification of benefits through to wider baselining and benefits realisation.

• Ensuring compliance with wider Home Office benefits management standards.

• Steering the programme’s benefits mapping, providing guidance to the team to ensure assumptions are robust, and validating dependencies. Working across a wide range of stakeholders to receive sign-off and agreement on these benefits.

• Approving and embedding Benefits Realisation Plans, profiling all benefits and how they are forecast to be realised from baseline to target.

• Taking the lead to identify, develop, and maintain relationships with key stakeholders to ensure benefits are identified, understood, and owned. Briefing the relevant stakeholders ahead of relevant meetings.

• Having overarching responsibility for benefits tracking tools and processes.

• Gathering and communicating insight from users and evidencing tangible operational benefits to inform future product road maps and prioritisation.

You will also be expected to carry out the following day to day activities:

• Leading the work to prepare and update benefits for Business Cases, working with specialists around the organisation as required.

• Producing regular benefits status reports.

Essential Skills

You will have a passion for benefits management with the following skills or strong experience in:

• Demonstrating expert knowledge of benefits management principles, tools, and methodologies.

• Leading a busy workstream with the ability to manage competing and challenging priorities.

• Possessing excellent communication and collaboration skills, being able to tailor your approach to suit the audience and situation.

• Demonstrating strong interpersonal skills and having evidence of identifying and building relationships with key stakeholders, understanding their requirements and needs.

• Demonstrating strategic oversight of benefits realisation tracking and reporting processes and ensuring accurate and quality outputs.

• Setting the direction for the sharing of benefit management knowledge with the wider product teams, advising on the use of best practice, and encouraging continuous improvement.

• Acting as a subject matter expert to support stakeholders with their benefits realisation plans to support product adoption activities.

Desirable Skills

Ideally you will also have the following skills or some experience in:

• Deploying different methodologies used in project delivery environments, such as Waterfall and Agile.

Please note: If you are currently an agency member of staff or a contractor working within the Home Office, you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service
• Seeing the Big Picture
• Working Together

Benefits

• Learning and development tailored to your role

• An environment with flexible working options

• A culture encouraging inclusion and diversity

• A Civil Service pension