Overview

The Information Technology (I.T.) department of Enterprise Fleet Management builds and implements powerful solutions that help to drive and support the operations of our Fleet management business spread across the US and Canada. Enterprise Fleet Management owns and operates over 500,000 cars and trucks.

The IT Team supports a variety of applications that are leasing, financial and employee needs related. The various applications are on platforms including Java/Oracle, AWS, Microsoft SQL Server/.NET, PeopleSoft Financials, Oracle BI and Salesforce. Now is an exciting time to be part of this team because of enhancements needed to many of our applications to support our business expansion efforts.

EFM IT has an exciting opportunity for a Senior Manager to build a new team in IT that will focus on the management and utilization of developer productivity tools used to deliver our custom-built business applications. Tools such as Dynatrace, SonarQube, Artifactory, CI/CD pipeline tools and the Atlassian Suite of applications are just a few examples of the tools this area will own and manage.  The successful candidate will have previous experience in a Dev Tools role and be an integrator of people, processes and technology, a problem solver, and an effective leader with a clear vision for establishing the charter for this new team and staffing it with the appropriate resources to ensure success.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers manage their fleet of vehicles. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across North America with the resources to enable and develop our more than 225 innovative I.T. professionals in a variety of career paths. 

As an Enterprise Fleet Management employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office.

Responsibilities

Create, socialize, and execute the vision to build, maintain and continuously improve our development tools strategies and processes

Provide direction to the growing development tools team which will be responsible for all aspects of application performance, monitoring and reporting on adherence to established processes and standards.

Lead resource identification and planning to support business objectives 

Define forecast and expenses for area of responsibility 

Create a collaborative team that supports a diverse environment 

Understand and communicate business goals and modelcompany culture

Collaborate with management and other teams to craft and manage standards and processes in the development tools space

Manage relevant vendor teams and relationships

Maintain ongoing relationships with IT and business leaders and serve as an escalation point for issues

Recommend strategic solutions and processes that enhance adoption of existing development tools and technology in the environment 

Leadership responsibilities include career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary reviews

Able to serve as part of an on-call rotation to provide after-hours support as required

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Requirements:

Authorized to work in the US and will not require sponsorship now or in the future to work

Must possess a minimum of 5 years’ experience successfully managing people including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary reviews

Proven experience driving strategy and providing thought leadership in CI/CD pipelines and/or developer tools such as Dynatrace, SonarQube, Artifactory, Atlassian and maintaining the lifecycle of such tools.

Proven experience in building effective and diverse teams to accomplish objectives.

Experience working with and managing tools and individuals involved in the Development Tools space

Must be committed to relationship building and influencing to successfully establish this function within IT

Strong experience developing documentation, processes, and training around performance and monitoring tools in an enterprise setting

Experience managing technical projects, tasks, and schedules

Willing to fulfill on-call responsibilities for supported applications which would occur during normal work hours as well as after-hours

Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred qualifications:

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field is preferred

Strong engineering level experience with the previously mentioned tools

Competency Based:

Accountability

Holds self-accountable for rules and responsibilities; ensures own projects are completed in a timely manner and to acceptable standards.

Building Effective Teams

Creates strong morale and spirit in teams through open dialogue and action. Blends people into teams as needed to capitalize on collective group knowledge and experience to achieve organizational results. Quickly and effectively manages conflict through open, authentic and timely dialogue to get the best from people.

Collaboration and Teamwork

Encourages and facilitates cooperation, pride, and group identity; fosters team commitment and seeks input from team members to achieve goals; works effectively with co-workers. Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive and timely manner to minimize negative impact.

Communication

Communicates effectively, both orally and in writing, to a variety of audiences by expressing facts, ideas, and directions in an accurate, clear, and organized manner. Effectively prepares and presents information to individuals or groups with the appropriate degree of formality.

Creativity/Innovation

Uses imagination to develop new insights into situations and applies innovative solutions to problems; uses technical and professional expertise to design new methods where established methods and procedures are inapplicable or unavailable.

Critical/Conceptual Thinking

Makes sound and well-informed decisions by considering a broad range of factors, assumptions, frameworks, and perspectives. Finds effective solutions by taking a holistic, abstract, or theoretical perspective.

Customer Focused

Places a critical emphasis on understanding customer needs, prioritizing work appropriately and leveraging internal and external business partners to enable quality solutions 

Developing Others

Delegates responsibility, works with others, and coaches them to develop their capabilities.

Flexibility/Adaptability

Adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles; handles setbacks while maintaining focus and effectiveness.

Functional Expertise

Possesses necessary knowledge and skill in role area.

Impact/Influence

Gains others' support for ideas, proposals, projects, and solutions. Serves as a positive agent for changes in the organization's structural alignment, climate, and operational processes.

Problem Solving

Finds effective solutions by taking a holistic, abstract, or theoretical perspective. Uses technical and professional expertise to recognize and define problems; analyzes relevant information; encourages alternative solutions and plans to solve problems; approaches problems using a logical, systematic, and sequential approach.

Project Management

Effectively manages projects through planning, scheduling, budgeting, estimating, work structuring, cost accumulation, performance measurability, and reporting.

Relationship Management

Relationship Management: Establishes, builds, and maintains healthy working relationships including peers, management, customers, and vendors.

Results Oriented

Demonstrates a willingness to seek out work; exhibits drive or passion for proactively dealing with issues and taking action to achieve goals beyond what is required. Uses technical and professional expertise to complete thorough and accurate work; conscientious about attending to detail; produces an acceptable amount of work while effectively managing time.