Overview

The Information Technology (IT) department of Enterprise Fleet Management builds and implements powerful solutions that help to drive and support the operations of our Fleet Management business spread across the U.S. and Canada. Enterprise Fleet Management owns and operates more than 500,000 cars and trucks.

Here, you will be part of a team that creates and delivers leading-edge technologies and expansive systems that impact every aspect of our growing business. We provide the resources to enable and develop our more than 150 innovative I.T. professionals in a variety of career paths.

The IT Team supports a myriad of applications that are client, leasing, financial and employee needs related.   The various applications are on platforms including Java/Oracle, Microsoft/SQL Server/.NET, PeopleSoft, and Salesforce.  We are migrating to micro-services for a number of key applications and executing our roadmap to move to the cloud a number of core applications. Now is an exciting time to be part of the team!

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Responsibilities

The Product Administrator will be responsible for assessing and responding to user requests for product or service support, and identifying, recommending, and presenting possible solutions for user requests. This position interprets business requirements to develop, maintain, and/or modify changes to the support model. The Product Administrator performs application administrative functions and operational configuration changes. This position also manages change requests, issues, and defects. The Product Administrator resolves inquiries pertaining to the functional or work-flow operation of end-user requests. Research, configure, and implement new document workflows to aid organization.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Minimum three years of experience working in a technical role
• Excellent problem solving and analytical skills which include the ability to define problems, collect data, establish facts, draw conclusions, and set priorities
• Experience analyzing and interpreting information in a large-scale environment and make suggestions and recommendations
• Excellent verbal and written communication skills with the ability to effectively communicate with a variety of IT and business users
• Ability to work in a fast-paced, high demand and challenging environment
• Excellent personal management skills emphasizing time management, organization, and attention to detail
• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Hands-on experience with Content Management solutions
• Familiarity with agile software delivery methodologies such as Scrum
• Knowledge of Microsoft Office desktop applications software