Overview

Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.

Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office.  #LI-REMOTE

Responsibilities

Enterprise Holdings is expanding its Revenue Management area and has an exciting opportunity for a new IT Manager has been opened.

The Revenue Management team is responsible for a suite of applications that includes Yield Manager, a tool for analyzing book trends; PRISM, our rate strategy application; and a Big Data environment in AWS.  Together, these solutions give EHI our competitive pricing edge in the Rental Car industry.  

As an IT Manager you will be responsible for managing the execution of operational, tactical, and strategic activities on a day-to-day basis for all of our existing solutions. This position is responsible for determining time and resources needed to complete assignments and leads team members in prioritizing and completing assigned tasks and projects, as well as identifying and resolving roadblocks, determining timelines, raising risks, and identifying solutions.  This position is also responsible for people management activities including career planning/support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews.

Additional responsibilities will include collaborating with other IT teams to understand production support requests and project requirements, identifying staffing needs, helping to oversee the implementation and deployment of team projects and new technology, and on-call management and escalation.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

The IT Manager position requires 6 or more years of related IT experience

Prior experience managing application development teams

Must have experience managing direct reports, to include developing strong performers, conducting performance and salary reviews, and providing career guidance and coaching

Proven ability to motivate and direct teams to accomplish goals 

Prior experience defining and managing IT projects 

Must have strong leadership qualities, with the ability to establish and maintain solid working relationships with subordinates, peers, management and teams/departments within the IT organization 

Must have strong personal management skills emphasizing time management, organization and attention to detail 

Must have excellent problem solving and analytical skills, with the ability to define problems, collect data, establish facts and draw valid conclusions 

Must be able to work independently with a sense of urgency to accomplish department / project tasks 

Excellent communication skills, both verbal and written, including good listening skills 

Must demonstrate the ability to achieve results through others

Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

Experience with Atlassian Confluence and Jira tools 

Strong knowledge of the software development life cycle processes e.g. Lean/Agile methodologies 

Experience with the following: 

Knowledge of API and service-oriented architecture (SOA) 

Experience working in AWS environment 

Experience with full-stack or front-end web application development  

Experience overseeing a work queue such as Jira, ServiceNow, etc.    

Participating or facilitating production outage troubleshooting sessions and providing root cause explanations to leadership