You will be joining Aviva at an exciting time for our data platforms and services, which form a core pillar of the organisational strategy. Working within the IT Data & Analytics Platform, you will lead the environment management and controls activity for Aviva’s Data Analytics capability, ensuring the Analytics tooling remains compliant and cost effective, and on-going changes are both efficient and well governed.

Our Analytics toolset includes Qlik, Business Objects, Dataiku, Data Robot and RStudio, based in AWS, which are used by over 6,000 users across Aviva.

A bit about the job

In this role you will:

• Own and coordinate the schedule of activity to keep the Data Analytics Platform compliant, including AMI refreshes, service account management and upgrades and patching

• Develop the technical remediation plan for the team, working with Data Analytics Teams to agree resource requirements and to track and implement the plan

• Own and manage the release management process for the Data Analytics Platform, liaising between our teams and Change Management to ensure changes are delivered safely and successfully

• Work with the Operational Support Lead to deliver effective monitoring and stabilisation of the Data Analytics infrastructure

• Develop and manage cost reporting for the infrastructure underpinning the Data Analytics Platform, working with technical SMEs to agree and deliver optimisation plans

A bit about you

If you have demonstrable experience of working in a technical support function, and feel you would enjoy the responsibilities of this role, then we would love to hear from you. You will bring:

• Strong interpersonal and communication skills, with the ability to relate to and communicate with both business and technology people

• The ability to guide and motivate technical resources, delivering successful team outcomes through collaboration and innovative thinking

• The ability to manage and prioritise multiple requests in a fast and pressurised environment

• Experience of working with BI, Analytics and Data Science tooling would be a bonus (e.g.  Qlik, Business Objects, Tableau, Power BI, Dataiku, RStudio, Sagemaker)

Additional Information:

You must be able to be on-site in Norwich for at least part of the week

What you’ll get for this role:

• Starting salary is between £34,000 and £38,000 depending on location, skills, experience, and qualifications

• Generous pension (starting level Aviva contributes 8% when you contribute 2%)

• Eligibility for annual performance bonus

• Family friendly parental and carer’s leave

• 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for Aviva products

• Brilliant flexible benefits including electric cars

• Aviva Matching Share Plan and Save As You Earn scheme

• 21 volunteering hours per year