Overview

Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.

Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office.  #LI-REMOTE

Responsibilities

As a Business Analyst at Enterprise Holdings, you will have the opportunity to collaborate with business stakeholders, IT Management and software development teams to maintain and build new solutions to support future growth of the organization. The scope of your role includes developing, interpreting, reviewing, validating, documenting and maintaining business and functional requirements for our software applications. You will collaborate with the business stakeholders and evaluate their requests to determine feasibility, research, identify and present options that best serve business needs. In addition, you will participate in application acceptance testing, identify potential problems, and assist with researching opportunities to minimize complexity. Here, you will have the opportunity to utilize your analysis skills while working in a fast-paced and flexible work environment.

We're on the lookout for an ambitious, talented and career-minded Business Analysts who would like to grow their skills and knowledge. Ideal candidates will contribute to our thriving company and a healthy culture built on thoughtful work, teamwork and collaboration, and dedication to customer service. We value diversity and support a healthy balance of work and life. If you want to join our team and be a part of something great, apply today!

Areas of Responsibility

Participates on project teams and uses basic knowledge of professional concepts and company objectives to resolve simple to moderately complex issues creatively and effectively.

Develops, interprets, reviews, validates, documents, and maintains business and functional requirements.

Coordinates and facilitates meetings to define key capabilities and requirements that will enable stakeholders to define business strategy.

Evaluate business requests to determine feasibility; researches and identifies options that best serve business needs.

Serves as the primary interface between the user, Product Development and the IT team; may be required to present formal presentations to end users, stakeholders, and management.

Conducts structured walkthroughs of requirements with business and project team members.

Participants in acceptance testing to ensure client/user needs are met.

Presents information regarding enhancements, tracks and responds to questions from business and IT team members.

Identifies potential problems that may arise with new or enhanced applications; effectively communicates how problems will affect business.

Writes business correspondence and technical reports; reviews report results for accuracy.

Assists with researching opportunities to minimize complexity by leveraging current IT investments and seeking out cost effective solutions.

Participates in change management activities, including Q&A testing, troubleshooting, and investigation.

Assists with task automation and process improvements as directed.

Assists with the creation of customer facing communications and training as directed.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

Must be committed to incorporating security into all decisions and daily job responsibilities.

The Business Analyst position requires 3 or more years of related experience

Professional experience gathering and documenting requirements from users and/or stakeholders 

Professional experience communicating information between engineers and business stakeholders

Must demonstrate strong organizational skills with keen attention to detail and customer focus.

Must be a motivated self-starter with good desktop technology skills.

Must be creative and innovative.

Must have the ability to adapt to work environment and surroundings.

Must possess excellent written and verbal communication skills.

Must have the ability to communicate with various business and IT teams effectively.

Must have the ability to identify potential problems and solve issues.

 Preferred

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field 

Knowledge of Agile software development methodology.

Knowledge of relational databases and SQL.

Knowledge of development tools such as Jira.