Job Description
Responsibilities:
- Install, maintain and configure hardware and software systems according to company policies.
- Troubleshoot and repair network, hardware, and software components.
- Perform routine maintenance and inspection of network and server systems.
- Perform hardware and software upgrades to achieve optimum performance level.
- Perform root cause analysis of complex problems and provide corrective actions.
- Maintain IT infrastructure and manage help desk issues.
- Perform user backup and archiving processes to ensure data recoverability.
- Update software antivirus on regular basis.
- Provide technical support to servers, networks, telephones, and other computing platforms.
- Order and stock equipment and supplies when necessary.
- Provide awareness and training to users.
- Ability to work well under pressure.
Experience and skill requirement:
- Degree in IT or equivalent qualification.
- Minimum 2 Years prior experience in similar capacity
- Qualifying in CCNA / MCSA would be an added advantage.
- Excellent communication skills in both written and spoken English.
- Male candidates only.
Job ID: 120257