Overview

 Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.

Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office.  #LI-REMOTE

 Responsibilities

The Business Administrative Systems Organization supports a variety of solutions that are sales-support and employee-needs related. The different solutions supported by this org include Account Maintenance, BOSS365 (CRM), HR, Benefits, Payroll, and Time Keeping through SaaS, on-premise and proprietary applications. Our solutions run on SaaS platforms such as Microsoft Dynamics 365, Workday, Kronos and Infor.  The org also supports in-house Rental and Billing applications such as RFS, PC Bill, Invoice Services, and Bill Delivery.

Now is an exciting time to be a part of this organization, specifically in this role working with the team that supports Account Maintenance and Microsoft Dynamics CRM.  Both application teams are involved in large strategic efforts which include moving all supporting infrastructure to the cloud, as well as creating new or converting existing RSI calls to API’s.  These are on the forefront of modern technology, and our team is providing the opportunity to grow employee skills by offering training as well as assistance in implementing Cloud and API framework including AWS and Azure, Terraform, and YAML best practices for developing API’s.   In the CRM space, we are embarking on a journey to increase our footprint in Power Platform, specially Power Automate.  Continuous updates are implemented to stay current on trends and best practices socialized by Microsoft for Azure as well as our CRM application.

Responsibilities:

Provide expert level technical consultations and analyses, solving complex problems 

Perform leadership role in designing solutions, organizing, attending, and leading hands-on working sessions with the various teams 

Design solutions at an abstract/conceptual level as well as at a detailed level 

Provide technical leadership and subject matter expertise to the engineering teams 

Drive continuous improvement in product, processes, and tools; developing and implementing new or enhanced technical methods and techniques to improve the development practice 

Work with business, product, development teams and vendors to provide feedback and help influence the direction of product roadmap.

Work with other solution architects to ensure knowledge sharing across the organization and ensure consistent problem-solving approaches are developed 

Provide mentoring and coaching including hands-on peer code reviews with the engineers 

Stay current on technology trends, new product capabilities, and how they impact our solutions, including obtain an understanding of Sales and Marketing functions to include general needs, pain points, and compliance requirements 

Translate complex technical issues and concepts into non/less-technical terminology for stakeholder level of knowledge/understanding 

Provide recommendations on additional modules, products, or services to enhance client productivity and return on investment for our suite of solutions 

Develop, document, and maintain strategies, architectural blueprints, and roadmaps 

Manage solution designs within scope and recognize needs for change requests where required 

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

5+ years’ experience designing and developing large scale applications 

2+ years of experience related to API, including microservices, event driven architecture, Open API, REST services

2+ years in Cloud Native Architecture on a public cloud platform

Prior experience as a Solution Architect or similar role 

Must demonstrate the ability to define architectural considerations and potential solutions, including proactively assess the technical, cost, support, and risk implications and incorporate these into implementation recommendation 

Must demonstrate experience in problem solving, including analyzing requirements, identifying and defining the problem to be solved, collecting data, establishing the facts, drawing valid conclusions and developing solutions 

Must demonstrate the ability to establish and maintain solid working relationships with subordinates, peers, management, teams, business partners, vendors, and departments 

Must demonstrate a strong customer service support ethic and the ability to deliver the highest, most consistent level of customer service to our customers 

Must demonstrate excellent communication skills with professional acumen, both verbal and written, including good listening skills and ability to communicate at all levels of the organization 

Must demonstrate a commitment to incorporating security and compliance into all decisions and daily job responsibilities, continuously identifying opportunities for improving our security posture 

Must demonstrate thorough understanding of object-oriented application development principles, concepts, and object-oriented analysis and design  

Must demonstrate thorough understanding of data management principles, including lifecycle, security, compliance, recovery, and resiliency 

Must demonstrate thorough knowledge in architecting and designing web, solution architecture, and design principles 

Preferred:

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

Experience with Atlassian Confluence and Jira tools 

Experience with Agile methodologies such as Scrum and/or Kanban

Experience with Javascript, Spring/Hibernate

Experience in PostGres or Oracle

Experience in Microsoft Dynamics or similar CRM solutions

Experience in mobile-based application architectures